{"id":2648581,"url":"https://alion.io/job/charter-communications-supervisor-security-operations-center","title":"Supervisor, Security Operations Center","company":{"id":1754470,"name":"Charter Communications","domain":"charter.com","url":"https://alion.io/company/charter-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"A","score":99,"open_postings":42,"ghost_share":0,"stale_share":0.167,"repost_share":0.095,"time_to_fill_p50_days":14,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3735},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T20:53:26Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T08:41:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Looking to channel your leadership skills into a critical security role? As Supervisor, Security Operations Center at Spectrum, you will guide a team dedicated to safeguarding company assets, coordinating incident response and providing timely intelligence to key stakeholders. Your expertise will ensure seamless operations and proactive threat management that directly supports Spectrum’s mission to protect what matters most.\nHow You’ll Make an Impact\nLead and manage a team of Security Operations Specialists to monitor and analyze incidents, identifying risks and threats to Spectrum assets\nSupervise collection and assessment of information from multiple electronic platforms including phone, email, instant messaging, security access and video surveillance systems\nOversee incident management functions, ensuring coordination with stakeholders and initiation of cases in Spectrum’s investigative management system\nEnsure accurate and timely dissemination of information and situational reports to security leaders and stakeholders\nManage shift personnel performance and compliance with Spectrum standard operating procedures\nFacilitate ongoing training and professional development for team members, supporting their growth\nCommunicate with Corporate Security leaders, providing informed recommendations on actual or potential risks and threats\nContinuously review and optimize standard operating procedures for improved efficiency and effectiveness\nWorking Conditions\nOffice environment\nAbility to work weekends and holidays based on operational requirements\nWhat You’ll Bring to Spectrum\nRequired Qualifications\nEducation\nBachelor’s degree or equivalent experience\nExperience\n2+ years of equivalent military, law enforcement or security operations center work experience\nSkills\nSelf-starter able to execute tasks and lead team members in all aspects of incident\nDemonstrated experience leading a team during stressful situations by providing clear direction and guidance\nAbility to manage team to work multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment\nAbility to effectively communicate with executive leadership and provide concise situational awareness and seek critical details and guidance when necessary\nEffective decision-making ability during emergencies\nEffective research and analytical skills\nEffective documentation and written communication skills with the ability to prepare executive level situational reports\nEffective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive level management\nEffective computer proficiency in Microsoft office applications, GIS systems, and other open-source search engines and applications\nOrganization and planning skills\nTechnical competence for video and alarm monitoring systems\nEffective interpersonal skills and ability develop and maintain working relationships with all levels of leadership\nPreferred Qualifications\nExperience\n1+ years of supervisory or leadership experience\nSkills\n2+ years of experience working in an operations center\nWorking knowledge and experience with various security technologies, access control systems, incident management software, and other video surveillance software\nKnowledge of security operations and procedures applicable to a 24-hour environment\nStrong customer service and service delivery orientation\nGSE450 2026-85000 GSE450 2026\nHere, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.\nA qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.\nGet to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.\nGrow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.","description_format":"text","description_chars":4900,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Operations","Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-15T20:53:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 367 · green card filings: 170","filings_12m":367,"filings_prev_12m":603,"green_card_filings_12m":170,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/charter-communications-supervisor-security-operations-center","json_url":"https://alion.io/job/charter-communications-supervisor-security-operations-center.json","meta":{"generated_at":"2026-10-16T12:40:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11884,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754470},"rest":"https://alion.io/mcp/rest/get_company?id=1754470"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcharter-communications-supervisor-security-operations-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcharter-communications-supervisor-security-operations-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcharter-communications-supervisor-security-operations-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/charter-communications-supervisor-security-operations-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcharter-communications-supervisor-security-operations-center"}]}