{"id":3184167,"url":"https://alion.io/job/chartway-direct-teller-coordinator","title":"Direct Teller Coordinator","company":{"id":1986363,"name":"Chartway","domain":"chartway.com","url":"https://alion.io/company/chartway","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Jordan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T12:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T06:18:54Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description: Responsible to the Director of Member Support to provide service for the Interactive Teller Machines (ITM) and Automated Teller Machines (ATM). Monitor machine fleet for performance, compliance, software updates and security needs. Provide machine related support to internal and external members. Responsible for reports, machine installs/removals, partner contracts, daily balancing as well as working closely with partners to ensure the ITM/ATM fleet is functioning properly. Responsible and Accountable for:\nMaintain and update content and locations on internal and external sites\nCoordinates installation/removal of all equipment, assists with software development, and implements all related products and services across the ATM/ITM fleet\nAssists with general maintenance and support of these key delivery channels\nAssists members and staff with ATM/ITM problems and issues\nMonitors and documents ATM/ITM downtime and technical issues, and works to resolve\nProactively identify efficiencies and advancement trends through user groups\nDispatches first line and second line ATM/ITM partners and/or cash courier for on-site maintenance and/or cash replenishments\nCoordinates general maintenance for ATM/ITM machines, which includes cleaning, ordering supplies, replacement equipment, and compliance signage\nAssists in the testing and implementation of new releases of ATM/ITM software\nAct as Chartway’s Liaison for machine business partners including participating networks\nInitiative to research and resolve any problems that development within the fleet\nMaintains accurate, consumable records associated with machine inventory\nProactively stays abreast of new security measures and fraud trends impacting ATM/ITM\nMaintain all monthly Reports related to machines\nResponsible to handle CU24 UPI’s\nOversees quarterly inspection and monitoring of the offsite machines\nMaintains contract with partners associated with the machines\nMonitoring events and emails to identify and communicate repeat machine issues","description_format":"text","description_chars":2026,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks","Leasing, Auto & Equipment 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