{"id":3124294,"url":"https://alion.io/job/chartwell-retirement-residences-office-manager","title":"Office Manager","company":{"id":2139009,"name":"Chartwell Retirement Residences","domain":"chartwell.com","url":"https://alion.io/company/chartwell-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":42,"ghost_share":0,"stale_share":0.976,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":439},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-15T18:43:16Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-03T01:04:05Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"The OpportunityAre you highly organized, detail-oriented, and passionate about supporting operations in a vibrant retirement community? As Office Manager at Chartwell, you will be the administrative backbone of our residence-overseeing clerical routines, supporting residents and staff, and contributing to a safe and welcoming environment. You’ll be a key member of the management team, playing a vital role in ensuring a seamless experience for everyone in the residence.\nWhat You’ll DoOversee front desk operations, providing leadership and direction to administrative staff\nEnsure prompt, professional resolution of resident and family inquiries or concerns\nWelcome and orient new residents and visitors, fostering a positive first impression\nManage and safeguard confidential records for residents, employees, and financial operations\nManage employee onboarding and maintain accurate, compliant HR documentation\nOversee payroll administration, attendance tracking, and vacation management\nManage financial processes, including billing, deposits, and invoice reconciliation\nChampion workplace safety by identifying risks and ensuring adherence to safety standards\nCollaborate across departments to ensure smooth daily operations and step into the Manager on Duty role \nWhat You’ll Bring\nMinimum two years of related office management or administrative experience\nAccounting, or bookkeeping experience required\nExperience in a retirement or healthcare setting, an asset\nPost-secondary diploma or certificate in financial management, bookkeeping, or a related field\nExcellent communication (written and verbal) and public relations skills\nAbility to interact with seniors, staff, and families with empathy, patience, and professionalism\nHighly organized, with demonstrated initiative and good judgment\nProficient in Microsoft Office, particularly Excel and Word\nWhat We OfferA safe, inclusive workplace where you’re supported and appreciated \nCompetitive compensation and benefits \nOpportunities for leadership development and career growth\nA warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents\nAdditional RequirementsAbility to handle physical demands such as walking, standing, and occasional lifting\nAble to manage stress from tight deadlines and multitasking\nMust be prepared to respond to emergency situations\nPersonal protective equipment (PPE) may be required during certain tasks\nComfort using AI and other digital platform systems and tools to support daily work\nClear Criminal Background Check, VSS and TB Test where required","description_format":"text","description_chars":2652,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-10-23T01:46:24Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long 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