{"id":2576346,"url":"https://alion.io/job/chartwell-retirement-residences-payroll-manager","title":"Payroll Manager","company":{"id":2139009,"name":"Chartwell Retirement Residences","domain":"chartwell.com","url":"https://alion.io/company/chartwell-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":39,"ghost_share":0,"stale_share":0.974,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":390},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-24T18:30:01Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-23T23:20:57Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":91},"description":"Position Summary\nThe Payroll Manager is a key member of the payroll leadership team, responsible for leading the payroll operations team and ensuring the accurate, compliant, and timely processing of payroll for employees across multiple Canadian provinces, including Ontario, Quebec, British Columbia, and Alberta. This role provides leadership to payroll staff while overseeing payroll compliance, reporting, internal controls, process improvements, and system enhancements.\nThe Payroll Manager serves as a subject matter expert on federal and provincial payroll legislation and plays a key role in supporting organizational growth, acquisitions, audits, and strategic payroll initiatives.\nKey Responsibilities\nPayroll Operations Management\nLead and oversee the end-to-end payroll operations across Retirement Operations. \nEnsure payrolls are processed accurately, efficiently, and in accordance with established schedules. \nOversee payroll activities for unionized and non-unionized employees across multiple provinces. \nMonitor payroll service levels and implement measures to improve operational effectiveness. \nCompliance and Regulatory Reporting\nEnsure compliance with all applicable federal and provincial payroll legislation, regulations, and reporting requirements. \nOversee year-end payroll activities, including T4, T4A, RL-1, and related statutory reporting. \nEnsure accurate remittance and reporting of payroll taxes, source deductions, employer health taxes, and other statutory obligations. \nMonitor legislative changes and implement required payroll process updates. \nLeadership and Team Development\nProvide leadership, coaching, mentorship, and performance management to Payroll Supervisors and Payroll Specialists. \nFoster a culture of accountability, collaboration, continuous learning, and customer service excellence. \nDevelop and sustain a high-performing payroll organization by providing strategic leadership in talent management, employee development, succession planning, mentorship, and career progression, ensuring the team possesses the skills, knowledge, and leadership capacity to meet current and future business needs. \nInternal Controls and Risk Management\nEnsure payroll processes comply with internal control requirements and corporate governance standards. \nMaintain strong payroll controls to support compliance with audit requirements and financial reporting obligations. \nPartner with Internal Audit, External Audit, Finance, Human Resources, Labour and Operations teams to address payroll-related risks and controls. \nProcess Improvement\nIdentify opportunities to streamline payroll processes, improve efficiency, and enhance service delivery. \nLead continuous improvement initiatives by reviewing payroll workflows, controls, and service delivery models. \nDevelop and maintain payroll policies, procedures, and documentation. \nUtilize payroll reporting and analytics to identify trends, risks, and opportunities for improvement. \nPayroll Systems\nLead and support payroll system implementations, upgrades, integrations, and testing activities. \nDevelop and maintain advanced knowledge of Oracle Payroll, including system configuration, background processing, data flows, integrations, and reporting capabilities. \nPartner with HRIS, IT, and system vendors to resolve complex system issues and implement enhancements \nEnsure payroll system functionality supports legislative compliance, business requirements, and operational efficiency. \nEvaluate and recommend system enhancements that improve payroll accuracy, automation, and user experience. \nStrategic Projects and Business Support\nSupport payroll-related aspects of acquisitions, dispositions, and organizational restructures. \nParticipate in strategic planning and annual business planning activities for Payroll Services. \nAct as a key resource for payroll-related projects and cross-functional initiatives. \nBuild and maintain effective relationships with government agencies, third-party vendors, and internal stakeholders. \nAudit and Reporting\nCoordinate payroll activities related to internal and external audits. \nPrepare and review payroll reporting, reconciliations, and management reporting. \nEnsure timely resolution of payroll discrepancies and compliance issues. \nOther Duties\nPerform additional responsibilities and special projects as assigned. \nQualifications\nEducation\nCollege diploma or university degree in Business, Finance, Accounting, Human Resources, or a related discipline. \nPayroll Compliance Practitioner (PCP) designation required. \nCertified Payroll Manager (CPM) designation preferred. \nCPA designation considered an asset. \nExperience\nMinimum 7 years of progressive payroll leadership experience within a large, complex organization. \nExperience managing multi-provincial Canadian payrolls in a highly regulated and unionized environment. \nDemonstrated experience leading payroll process improvements and organizational change initiatives \nExperience leading payroll integration activities associated with acquisitions, dispositions. \nProficient with enterprise HR, payroll, and workforce management systems. \nKnowledge, Skills and Abilities\nExpert knowledge of Canadian payroll legislation, employment standards, and payroll compliance requirements. \nStrong understanding of Quebec payroll legislation and regulatory reporting requirements. \nKnowledge of collective agreements and unionized payroll environments. \nStrong leadership, coaching, and employee development skills. \nExcellent verbal and written communication skills. \nStrong analytical, problem-solving, and decision-making capabilities. \nAdvanced proficiency with payroll systems, Microsoft Office applications, and reporting tools. \nStrong project management and organizational skills. \nAbility to manage multiple priorities and meet deadlines in a fast-paced environment. \nHigh level of integrity, confidentiality, and attention to detail. \nCommitment to continuous improvement and customer service excellence. \nBilingualism (English/French) is considered an asset. \nWorking Conditions\nOccasional extended or irregular hours may be required during payroll processing periods, year-end activities, system implementations, and special projects. \nCriminal reference check required. \nDirect Reports\nPayroll Supervisor(s) \nPayroll Specialist(s)","description_format":"text","description_chars":6332,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-10-15T00:18:42Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long 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