{"id":2936319,"url":"https://alion.io/job/chartwell-retirement-residences-receptionistconcierge-23","title":"Receptionist/Concierge","company":{"id":2139009,"name":"Chartwell Retirement Residences","domain":"chartwell.com","url":"https://alion.io/company/chartwell-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":43,"ghost_share":0,"stale_share":0.953,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thornhill, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":1125},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T13:44:29Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T11:48:27Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Receptionist/Concierge\nThe Opportunity\nAre you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere.\nWhat You’ll Do\nWelcome residents, families, and visitors, and respond to inquiries with care\nAnswer phones, route messages, and manage incoming and outgoing mail\nMaintain accurate records, files, and office documentation\nAssist with billing, accounts payable/receivable, and daily bank deposits\nSupport the team in keeping the residence safe, secure, and well-organized\nEnsure health, safety, and confidentiality policies are always followed.\nWhat You’ll Bring\nSecondary school diploma (Grade 12) or equivalent required\nPrevious experience in a receptionist, clerical, or bookkeeping role\nProficiency in Microsoft Word and Excel; working knowledge of office systems\nExceptional communication and customer service skills\nAbility to multitask, prioritize, and remain calm under pressure\nComfort interacting with seniors, families, and visitors with warmth and empathy\nOrganized, self-motivated, and able to work both independently and in a team\nWhat We Offer\nA safe, inclusive workplace where you’re supported and appreciated \nCompetitive compensation and benefits \nOpportunities for leadership development and career growth\nA warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents\nAdditional Requirements\nAbility to manage physical and mental demands of the role\nMust be prepared to respond to emergency situations\nClear Criminal Background Check, VSS and TB Test where 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