{"id":3695749,"url":"https://alion.io/job/chattanooga-gov-manager-employee-relations","title":"Manager Employee Relations","company":{"id":1846848,"name":"Chattanooga.gov","domain":"chattanooga.gov","url":"https://alion.io/company/chattanooga-gov","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chattanooga, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":72038,"max":87029,"currency":"USD","period":"year","gross":null,"usd_annual":87029},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T17:24:57Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-14T18:48:08Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Salary: $72,038 - $87,029 Annually (GS.13E)\nWork Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M (EST)\n*Hours may vary due to work assignments or projects.*\nWork Location: City Hall, 101 East 11th Street\nFLSA Status: This is an Exempt position.\nDepartment: Human Resources\nCLASSIFICATION SUMMARY:\nIncumbents in this classification are responsible for overseeing the activities and production in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. The position serves as a lead consultant to management and the HR Business Partners on human resource employee-related issues.\nThe role assesses and anticipates departments’ employee-related needs, communicating needs proactively with HR and department administrators. The Manager, Employee Relations develops and designs processes for effective solutions. Maintains an expert level of knowledge about EEO, ADA, Employee Relations, Labor Relations, and Investigations. This position also provides leadership to the Sr. HR Business Partners and HR Business Partners.\nSERIES LEVEL:\nThe Manager Employee Relations is a stand-alone position.\nESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)\nProvides leadership and management to the Sr. HR Business Partners and HR Business Partners to support the City’s goals, objectives, and service requirements.\nAssists with recruiting, interviewing, hiring, and training new staff members in the department.\nEstablishes, implements, and communicates the strategic direction of the organization’s operations.\nCollaborates with Human Resources leadership and other department leaders to develop and meet goals and objectives.\nIdentifies, recommends, and implements new processes to improve and streamline operations.\nEstablishes, communicates, and implements operations-related policies and procedures to ensure effective and consistent support and execution.\nPresents periodic performance reports and metrics to the CHRO and other leadership.\nMaintains knowledge of emerging trends in operations management.\nIdentifies training needs for staff and ensures proper training is developed and provided.\nOversees the daily workflow of the department.\nConducts performance evaluations that are timely and constructive.\nHandles discipline and termination of employees as needed and in accordance with company policy.\nEstablishes quantitative and qualitative metrics, guidelines, and standards by which the organization’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.\nReviews, analyzes, and evaluates processes and procedures.\nImplements policies and procedures that will improve day-to-day operations.\nEnsures work environments are adequate and safe.\nCommunicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.\nImproves customer service and satisfaction through policy and procedural changes.\nLeads coordination and integration of efforts among departments to produce smoother workflow and more cost-effective business processes.\nProjects a positive image of the organization to employees and community.\nConducts monthly meetings with respective departments.\nManages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.\nMaintains in-depth knowledge of legal requirements related to day-to-day operations, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.\nProvides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).\nProvides guidance and input on organization restructures, workforce planning, and succession planning.\nIdentifies training needs for department and individual leadership coaching needs.\nParticipates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.\nMust meet regular attendance requirements.\nMust be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.\nMust accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.\nPerforms other duties as assigned.\nDEPARTMENT SPECIFIC DUTIES (if any):\nNone\nMINIMUM QUALIFICATIONS:\nBachelor’s degree in HR, Business, or Public Administration and four (4) years of strategic HR experience specializing in EEO/ADA compliance, labor relations, complex employee issues, and workplace investigations; or any combination of equivalent experience and education. Experience in supervising Human Resources professionals and processes preferred.\nLICENSING AND CERTIFICATIONS:\nValid Driver’s License\nSHRM-CP, PHR, or SHRM-SCP preferred.\nKNOWLEDGE AND SKILLS:\nKnowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state employment laws. Must possess knowledge of and demonstrate ability to lead and develop Human Resources staff members.\nSkills include the ability to understand business acumen and engage in consistent ethical practices. Strong communication skills and the ability to effectively consult with all levels of an organization. Possess cultural awareness and the ability to develop and maintain productive working relationships.\nPHYSICAL DEMANDS:\nPositions in this class typically require fingering, grasping, talking, hearing, seeing, and repetitive motions.\nWORK ENVIRONMENT:\nSedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.\nSPECIAL REQUIREMENTS:\nSafety Sensitive: N\nDepartment of Transportation - CDL: N\nChild Sensitive: N\nSUPPLEMENTAL INFORMATION:\nThis position requires pre-employment screening(s) that include: background check.\nThe City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.\n260906 - JS","description_format":"text","description_chars":6920,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-11-03T17:59:21Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.85,"p_room":0.75,"age_days":10,"expected_fill_days":13,"reasons":["conf:2","win:late"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":87029,"is_top_pay":false},"html_url":"https://alion.io/job/chattanooga-gov-manager-employee-relations","json_url":"https://alion.io/job/chattanooga-gov-manager-employee-relations.json","meta":{"generated_at":"2026-11-14T22:46:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30062,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1846848},"rest":"https://alion.io/mcp/rest/get_company?id=1846848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchattanooga-gov-manager-employee-relations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchattanooga-gov-manager-employee-relations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchattanooga-gov-manager-employee-relations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chattanooga-gov-manager-employee-relations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchattanooga-gov-manager-employee-relations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3695749}},{"tool":"search_jobs","arguments":{"company":"chattanooga.gov","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3695749},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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