{"id":604140,"url":"https://alion.io/job/check-point-software-technologies-help-desk-administrator","title":"Help Desk Administrator","company":{"id":3524,"name":"Check Point Software Technologies","domain":"checkpoint.com","url":"https://alion.io/company/check-point-software-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":95000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":635},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-08-24T19:53:46Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-06T19:40:45Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.\nOur prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.\nThis is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.\nWe’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.\nWhat really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.\nIf you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.\n We are looking for a Help Desk Administrator to join our dynamic Help Desk team.\nThe ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based environments, Microsoft 365 services, endpoint management tools, and end-user support, as well as excellent communication skills to effectively assist and train end users.\nMajor Responsibilities\nProvide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.\nInstall, configure, and troubleshoot Microsoft Windows operating systems, Microsoft 365 apps, software applications, and hardware devices.\nTroubleshoot Active Directory, Entra ID, Azure, Exchange Server, and Microsoft 365 environments.\nManage and support Windows devices using Microsoft Intune MDM.\nProvide basic Mac OS support for end users, including troubleshooting common macOS issues.\nSupport Mac device management using Kandji MDM.\nSupport printer issues, including cases where users are unable to print.\nProvide end-user training on Microsoft Windows, Microsoft 365 products, and related services.\nWork with other IT team members to ensure the smooth operation of the company’s IT infrastructure.\n2-4 years of experience in Microsoft Windows system administration or Help Desk support.\nExperience with Active Directory, Entra ID, Azure, Exchange Server, Microsoft 365 apps, and other Microsoft products and services.\nGood knowledge of Microsoft Intune MDM management for Windows device administration.\nBasic knowledge of Mac OS support and Kandji MDM for Mac device management.\nStrong troubleshooting skills.\nExcellent written and verbal communication skills.\nAbility to work independently and as part of a team.\nAbility to learn new technologies quickly.\nFamiliarity with cloud computing technologies is a plus.\nLinux knowledge - 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