{"id":1484622,"url":"https://alion.io/job/check-technologies-payroll-support-manager-corrections","title":"Payroll Support Manager (Corrections)","company":{"id":6367,"name":"Check Technologies","domain":"checkhq.com","url":"https://alion.io/company/check-technologies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140250,"max":181500,"currency":"USD","period":"year","gross":null,"usd_annual":181500},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-29T18:13:37Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-17T01:50:13Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About Check\nPayroll is broken. It's still running on decades-old infrastructure. We're rebuilding it.\nWe don't run payroll ourselves - we power the businesses that do. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for those businesses to launch, grow, and thrive.\nOn our team, you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple. Check out our origin story!\nCheck is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. See how it works for our partners.\nThe Work\nAt Check, we make paying and filing taxes simple, enabling our partners to build best-in-class payroll businesses. When payroll data is wrong, the impact rarely stays contained to one paycheck. Fixing those issues can require changes across multiple payrolls, quarters, tax jurisdictions, payments, and filings. Our Payroll Support team owns that work.\nAs Payroll Support Manager, you'll lead the people responsible for investigating and resolving these complex historical payroll issues. Your team brings deep payroll and tax expertise; your job is to create the environment and operating structure that allows them to apply it effectively.\nThis is first and foremost a people and operations leadership role. You'll own priorities, performance, capacity, escalation management, and the team's day-to-day operating rhythm. You'll work closely with a senior SME who will serve as your a technical counterpart, while you focus on making the team itself stronger, more predictable, and easier to scale.\nYou don't need to arrive as a payroll corrections expert. You do need to be comfortable leading highly specialized people, learning a complicated domain quickly, and knowing when to lean into the details versus when to bring in the right expert.\nIn this role, you will:\nOwn the team's day-to-day operating rhythm, including priorities, queue health, resource allocation, standups, escalation paths, and SLA performance.\n\nManage and develop a team of experienced payroll operations specialists through regular coaching, feedback, performance management, and career development.\n\nCreate visibility into team performance and surface risks, bottlenecks, and emerging trends before they become larger problems.\n\nPartner with the team's senior SME to turn technical expertise into repeatable processes, documentation, and broader team capability.\n\nOwn complex operational escalations and coordinate the right technical or cross-functional partners when deeper expertise is required.\n\nPartner closely with leaders across Support, Filing, Tax Operations, Product, and R&D on issues that cross functional boundaries.\n\nServe as a thought partner to the head of the department on team strategy, staffing, performance, and operational decisions.\n\nTools for the Job\nThe ideal candidate will have:\nStartup or high-growth company background.\n\n4-6+ years in operations, technical support, support operations, client service, or a similarly execution-heavy environment.\n\nMeaningful people management experience. You've directly managed a team, coached performance, and held clear standards for both outcomes and how the work gets done.\n\nStrong operational judgment. You can look at competing priorities, limited capacity, SLAs, customer impact, and risk and make a clear call on what should happen next.\n\nA track record of formal people management. You've hired, manage team growth, and understand how to organize people around team metrics.\n\nStrong communication skills. You can translate between team-level detail and leadership-level framing, and you know which audience needs which version.\n\nA genuine learner. You'll be getting fluent in a niche domain on the job, and you find that interesting rather than uncomfortable. Comfort managing people who may initially know more about the technical subject matter than you do.\n\nA bias toward building durable systems. When you see the same problem twice, your instinct is to improve the process rather than simply solve it again.\n\nNice to have\nFamiliarity with payroll or payroll tax is a plus, but it is not required.\n\nExperience in fintech, payments, financial operations, or another regulated or technically complex domain.\n\nTravel & Office Policy\nThe Check team is distributed across the US. Roles can be remote, hybrid, or based in one of our offices in New York City or San Francisco. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons throughout year. All Checketeers gather in the spring for our annual 3-day company retreat.\nFor our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and there are regular happy hours, game nights, and other in-person events.\nRemote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.\n--\nCheck is proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, provided they are consistent with applicable federal, state, and local laws. Check is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.\nCheck participates in E-Verify and will provide the federal government with Form I-9 information from all new employees to confirm that they are authorized to work in the U.S. Check does not use E-Verify to pre-screen applicants.","description_format":"text","description_chars":6134,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payroll Services","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-09-29T22:11:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":202500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.89,"p_room":1,"age_days":16,"expected_fill_days":57,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":181500,"is_top_pay":true},"html_url":"https://alion.io/job/check-technologies-payroll-support-manager-corrections","json_url":"https://alion.io/job/check-technologies-payroll-support-manager-corrections.json","meta":{"generated_at":"2026-10-17T04:46:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6278,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6367},"rest":"https://alion.io/mcp/rest/get_company?id=6367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcheck-technologies-payroll-support-manager-corrections"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcheck-technologies-payroll-support-manager-corrections"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcheck-technologies-payroll-support-manager-corrections"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/check-technologies-payroll-support-manager-corrections\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcheck-technologies-payroll-support-manager-corrections"}]}