Scheduling Coordinator (Spanish Fluency Required)
About Us
We are a small team that cares about deep thinking, speed, craftsmanship, and putting customers first. Our mission is to build the best care experience in healthcare, on a 30 year horizon.
We help physicians achieve independence by making it easier to start, operate, and grow their practices. We believe the future of healthcare will be driven by individual physicians, not by large bureaucratic systems. Lowering the barrier to practice ownership lets doctors deliver better care for everyone.
The founding team brings deep expertise across medicine, product, operations, and engineering, including more than 30 years of experience running independent practices across urgent care centers, surgical centers, and beyond. We have built 0-to-1 products at Meta, Dropbox, Instagram, Coda, and Nomad, and have founded companies with valuations exceeding $1B and more than 100M MAU.
Highlights
We have strong product market fit. $15M+ ARR in under 15 months.
We are profitable and funded by top tier healthcare investors.
We are about 30 people today and rapidly growing across the company.
You will fit in here if you want to own a product, a process, or a function and take it from 1 to 100.
The Role
We are seeking a Scheduling Coordinator to serve as a key point of contact for customers. Your primary responsibility will be to manage and optimize scheduling of appointments and facilitate clear, professional communication between all stakeholders. You will play an essential role in helping us deliver an exceptional experience for patients and partners, with a high emphasis on organization and accuracy.
This position is ideal for someone who thrives in fast-paced environments, excels in customer-facing roles, loves solving logistical puzzles, has superb attention to detail, and is excited to learn new technologies that improve healthcare operations. You’ll build communication skills, gain exposure to healthcare systems, and contribute directly to the quality of patient care.
What You Will Do
Coordinate complex appointment calendars while adhering to established service standards, ensuring all parties are informed and aligned
Communicate professionally and empathetically via phone, email, and our digital platforms (in English and Spanish)
Collect and confirm necessary information from external parties to schedule consults and follow-ups
Escalate urgent scheduling needs or conflicts to the operations team
Ensure all relevant documentation is updated accurately in our systems
Identify workflow bottlenecks and suggest improvements to enhance efficiency
Work closely with the operations team to ensure a seamless patient journey
You Might Be a Good Fit if You
Have 1-3 years in a customer-facing role in a healthcare or startup environment
Are an excellent communicator, both written and verbal, who can interact confidently with patients and professionals alike
Enjoy problem-solving and untangling complex schedules
Are detail-oriented and committed to getting things right the first time
Are comfortable using modern digital tools and learning new software
Can maintain professionalism and empathy during sensitive or high-stress interactions
Are interested in healthcare operations and want to contribute to an innovative, tech-forward team
Are dependable and organized, with strong time-management skills
Nice to Have
Prior experience in scheduling, care coordination, or administrative healthcare roles
Familiarity with healthcare or legal terminology
Exposure to tools like scheduling software, EHR systems, or CRM platforms
Academic background or strong interest in healthcare, public health, or related fields
Equal Opportunity Employer
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.