{"id":1145615,"url":"https://alion.io/job/checkout-com-coordinator-front-of-house-workplace-experience","title":"Coordinator, Front of House & Workplace Experience","company":{"id":51355,"name":"Checkout.com","domain":"checkout.com","url":"https://alion.io/company/checkout-com","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":84,"open_postings":20,"ghost_share":0,"stale_share":0.65,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":57000,"period":"year","method":"role_country_seniority_unknown","sample_n":133},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false},{"name":"Service Desk","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-23T13:13:19Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T19:35:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Company Description\nWe’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. \nWe are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. \nWhether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. \nIf you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. \nWith 20 offices across six continents and London as our HQ, we’re shaping the future of fintech - and we’re just getting started.\nDescription\nAre you a friendly, organised, and outgoing individual who thrives in a fast-paced environment? We’re looking for an exceptional Front of House Coordinator to be the first impression at our Checkout.com London office and the primary point of contact for our merchants and visitors.\nIn this pivotal role, you’ll set the tone from the moment someone walks through the door, creating a welcoming, professional atmosphere where every interaction reflects the quality of our brand.\nThis is not a traditional reception role. You’ll own the Front of House experience end-to-end - managing the reception area, coordinating meeting room schedules, and handling enquiries with confidence, while working closely with teams across the business to ensure smooth, seamless daily operations.\nIf you’re passionate about delivering outstanding customer service, take pride in presentation and organisation, and have a natural ability to multitask and anticipate needs before they arise, this role is made for you.\nResponsibilities\nOwn the reception desk, managing incoming calls and directing enquiries efficiently and appropriately.\n\nCoordinate meeting room bookings and schedules, ensuring spaces are prepared and utilised effectively.\n\nMaintain a polished, organised Front of House and reception area, including oversight of office supplies and mail distribution.\n\nManage all incoming and outgoing mail and courier requirements with accuracy and care.\n\nPrepare, issue, and manage visitor access passes in line with company security procedures.\n\nRespond to emails, service desk requests, and general correspondence promptly, professionally, and within agreed SLAs.\n\nManage the London office inbox and internal workplace calendar, ensuring clear communication and timely updates.\n\nMaintain and administer Visitor Management Systems, including Envoy and Brivo.\n\nProvide administrative and operational support to teams across the business to enable smooth day-to-day office operations.\n\nSupport purchase order and invoice processes related to office and workplace operations.\n\nAct as a trained First Aider and Fire Warden (training provided if required).\n\nMaintain and continuously improve the Front of House playbook.\n\nRespond to London based Slack queries in a timely, helpful, and professional manner.\n\nRequirements\nFull time, Onsite role 08.30-17.30 (Reception opening hours)\n\nProven experience in a front-of-house or reception role, preferably in a professional setting.\n\nExcellent verbal and written communication skills.\n\nStrong organisational and multitasking abilities.\n\nFriendly and approachable demeanour, with a passion for customer service.\n\nProficiency in Google Office Suite.\n\nPrevious experience utilising Visitor Management Software\n\nAbility to work independently and as part of a team.\n\nHigh attention to detail and a proactive approach to problem-solving.\n\nAdditional Information\nBring all of you to work\nWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.\nHere, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.\nWe work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.\nIt’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.\nLife atCheckout.com\nWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.\nCurious about what it’s like to be part of our team? Visit ourCareers Page to learn more about our culture, open roles, and what drives us.\nFor a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram","description_format":"text","description_chars":5045,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Blockchain & Crypto","Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-23T14:55:20Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-23T22:31:53Z"},"pay":null,"html_url":"https://alion.io/job/checkout-com-coordinator-front-of-house-workplace-experience","json_url":"https://alion.io/job/checkout-com-coordinator-front-of-house-workplace-experience.json","meta":{"generated_at":"2026-09-23T22:31:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}