{"id":3426044,"url":"https://alion.io/job/checkout-com-technical-enterprise-account-manager-payments","title":"Technical Enterprise Account Manager - Payments","company":{"id":51355,"name":"Checkout.com","domain":"checkout.com","url":"https://alion.io/company/checkout-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":90,"open_postings":17,"ghost_share":0,"stale_share":0.353,"repost_share":0.059,"time_to_fill_p50_days":45,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":122000,"max":206900,"currency":"USD","period":"year","gross":null,"usd_annual":206900},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"Spotify","optional":false},{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-28T18:27:59Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T17:33:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company Description\nWe’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. \nWe are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. \nWhether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. \nIf you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. \nWith 20 offices across six continents and London as our HQ, we’re shaping the future of fintech - and we’re just getting started.\nJob description:\nAs a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.\n* This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.\n* This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time.\nWhat You'll Be Doing\nStrategic Growth & Performance\nBecome a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.\n\nAct as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com products.\n\nServe as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.\n\nTechnical Ownership & Delivery\nServe as the primary technical authority for your merchants, mastering their API integrations and infrastructure.\n\nLead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.\n\nProject-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.\n\nMerchant Advocacy & Enablement\nAct as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.\n\nEmpower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.\n\nQualifications\n3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.\n\nSolid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required.\n\nA degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.\n\nHands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.\n\nExceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.\n\nA natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.\n\nWhat makes you stand out:\nDeep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.\n\nDirect experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities\n\nFluency in other languages is an advantage.\n\nAdditional Information\nBring all of you to work\nWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.\nHere, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.\nWe work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.\nIt’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.\nLife atCheckout.com\nWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.\nCurious about what it’s like to be part of our team? Visit ourCareers Page to learn more about our culture, open roles, and what drives us.\nFor a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram","description_format":"text","description_chars":5499,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-28T22:30:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":45,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":206900,"is_top_pay":true},"html_url":"https://alion.io/job/checkout-com-technical-enterprise-account-manager-payments","json_url":"https://alion.io/job/checkout-com-technical-enterprise-account-manager-payments.json","meta":{"generated_at":"2026-10-30T20:26:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10402,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51355},"rest":"https://alion.io/mcp/rest/get_company?id=51355"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcheckout-com-technical-enterprise-account-manager-payments"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcheckout-com-technical-enterprise-account-manager-payments"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcheckout-com-technical-enterprise-account-manager-payments"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/checkout-com-technical-enterprise-account-manager-payments\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcheckout-com-technical-enterprise-account-manager-payments"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3426044}},{"tool":"search_jobs","arguments":{"company":"checkout.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3426044},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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