Territory Account Manager, MDx UK North (m/f/d)

Overview

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com.

Bruker Molecular Diagnostics is at the forefront of transforming how infectious diseases are detected and managed, combining innovative molecular technologies with streamlined, sample-to-result workflows. Guided by a commitment to innovation with integrity, the team works closely with NHS and clinical laboratories to deliver solutions that improve diagnostic speed, accuracy, and efficiency. It’s an environment that blends commercial drive with scientific credibility - where individuals have the opportunity to shape laboratory practice, support critical patient pathways, and contribute meaningfully to the evolution of molecular diagnostics.

We are seeking a Territory Account Manager (TAM) to drive growth across North, East Midlands England and Scotland. This field-based role involves building strong relationships with NHS and clinical laboratory customers, developing new business opportunities, and managing a structured pipeline to deliver against commercial targets across the region.

Responsibilities

• Financial goals:

• Deliver annual sales targets and manage territory forecast

• Maintain accurate pipeline and contribute to forecasting processes

• Territory management:

• Develop and execute a structured territory plan focused on new opportunity creation and account growth

• Maintain clear visibility of account status, pipeline progression and next steps

• Account management:

• Build and maintain strong relationships with laboratory stakeholders, clinicians, procurement teams, Managed Service Contract (MSC) providers and operational leads

• Work cross-functionally (Applications, Service, Customer Support) to ensure customer satisfaction and retention

• Maintain detailed account knowledge including revenue trends, contractual status, competition and customer buying intentions, ensuring proactive identification of opportunities and risks

• Opportunity management:

• Identify, qualify and actively progress opportunities towards decision and close

• Drive consistent movement from initial engagement through active sales stages to contract award

• Generate and develop opportunities through direct marketing, conference participation, exhibitions, events and customer visits

• Expand presence into new accounts, building a sustainable pipeline

• Maintain a structured and regularly updated pipeline with clearly qualified opportunities, realistic timelines and defined next steps

• Value proposition:

• Understand and demonstrate the unique value proposition of Bruker MDx solutions, aligning capabilities to specific customer needs, clinical workflows and operational priorities

• Present, promote and demonstrate the value of the MDx portfolio to laboratory and clinical stakeholders

• Deliver seminars, presentations and product evaluations aligned to customer needs

• Tender, framework and proposal management:

• Coordinate and deliver the preparation and submission of tenders and proposals in line with NHS requirements and deadlines

• Ensure submissions are timely, accurate and compliant

• Negotiation and close:

• Negotiate contracts and agreements to achieve favourable outcomes

• Drive closure of opportunities in line with agreed timelines

• Reporting:

• Deliver consistent forecast accuracy

• Maintain high-quality sales reporting including opportunity stages, values and timelines

• Execution:

• Execute tasks and customer follow-up within agreed timelines, with proactive escalation of risks or delays

• Market intelligence & feedback:

• Monitor competitor activity and market dynamics

• Provide structured feedback to internal stakeholders to support strategy and product development

This role has responsibilities for the full Bruker MDx portfolio - Hain Lifescience and ELITech MDx products and will therefore require an understanding of and alignment with the processes of each entit

Qualifications

• BSc (or equivalent) in Biomedical Sciences, Life Sciences, or a related discipline; postgraduate experience in diagnostics or healthcare is desirable

• Demonstrated experience in a commercial or customer-facing role with responsibility for delivering against defined targets

• Proven sales or account management experience, including managing opportunities and progressing deals through a structured sales cycle

• Experience building and maintaining a robust pipeline and delivering sustained revenue growth

• Strong experience developing and growing customer relationships within complex, multi-stakeholder environments

• Experience operating within NHS or comparable public sector healthcare environments, including procurement processes and tender-based purchasing, is highly advantageous

• Experience in diagnostics, life sciences, or healthcare is essential; molecular diagnostics and/or sequencing experience is strongly desirable

• Experience contributing to or leading tender submissions within structured procurement frameworks

• Familiarity with recurring revenue or consumables-based business models is advantageous

• Good awareness of competitive products, positioning, and market dynamics

• Strong personal drive, accountability, and results-oriented mindset, with a track record of delivery

• High standards of work, with a structured, disciplined, and consistent approach to execution

• Ability to manage multiple priorities in a fast-paced commercial environment

• Strong organisational and communication skills, with the ability to build effective internal and external relationships

• Collaborative and team-oriented mindset

• High level of integrity, professionalism, and commitment to corporate compliance

• Experience using CRM systems (e.g. Salesforce) for pipeline management, activity tracking, and reporting

• Strong written and verbal communication skills in English