{"id":2559234,"url":"https://alion.io/job/chenega-lead-visitor-control-center-coordinator","title":"Lead Visitor Control Center Coordinator","company":{"id":2131546,"name":"Chenega","domain":"chenega.com","url":"https://alion.io/company/chenega","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0.143,"time_to_fill_p50_days":8,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edwards, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":248},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-14T20:08:56Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T16:37:34Z","board_verified":false,"closed_at":"2026-10-22T16:37:34Z","days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Overview\nThe Lead Visitor Control Center Coordinator is responsible for overseeing the daily operations of the Visitor Registration and Employee Badging Offices at a NASA facility. This position serves as the lead coordinator for access control, credentialing, visitor management, and badging operations, ensuring compliance with NASA security policies and federal identity management requirements.\nThe Lead Visitor Control Center Coordinator supervises and coordinates administrative and operational activities related to the issuance, maintenance, accountability, and recovery of NASA credentials and visitor passes. This role serves as a subject matter expert for badging and visitor control processes, supports internal and external customers, and acts as a liaison with Protective Services, security personnel, and agency stakeholders to ensure secure and efficient facility access management.\nResponsibilities\nLead and coordinate daily operations of the Visitor Registration and Employee Badging Offices. \nProvide guidance and support to Visitor Control Center personnel to ensure efficient and compliant operations. \nMonitor workflow, prioritize tasks, and ensure timely completion of credentialing and visitor processing activities. \nPromote exceptional customer service while maintaining security and procedural compliance. \nAssist with training, mentoring, and onboarding of staff as needed. \nSupport management with process improvements, reporting, and operational assessments. \nProcess enrollment, identity verification, issuance, maintenance, and retrieval of NASA Personal Identity Verification (PIV) credentials for civil servants and contractors. \nOperate credentialing systems and equipment to fabricate, activate, update, and issue NASA badges. \nPerform badge updates, PIN resets, account maintenance, and troubleshooting activities. \nConduct employee checkout procedures to ensure proper recovery and accountability of credentials upon separation or transfer. \nReceive, secure, inventory, and maintain accountability for all badges prior to issuance. \nEnsure badge records are accurate, complete, and maintained in accordance with NASA policies and retention requirements. \nReport and document lost, stolen, damaged, or compromised credentials and coordinate corrective actions with Protective Services. \nProcess and issue visitor passes for guests, employees, contractors, retirees, and authorized carpool participants. \nVerify eligibility and conduct required vetting through approved investigative and access control systems. \nSupport visitor registration activities for daily operations, special events, tours, and high-volume access requirements. \nCreate manual visitor credentials during system outages or emergency situations while ensuring compliance with security protocols. \nTrack and coordinate special events requiring visitor screening and pass issuance. \nEnsure adherence to NASA security regulations, credentialing procedures, and access control requirements. \nMaintain strict control and safeguarding of all credentialing materials, visitor passes, and associated records. \nManage document scanning, electronic records uploads, and file maintenance activities. \nDestroy expired or unused visitor credentials in accordance with agency retention and disposal requirements. \nUtilize the NASA Badge Book and applicable agency guidance to ensure compliance with established procedures. \nOther duties as assigned\nQualifications\nMinimum Qualifications:\nHigh School Diploma or GED required; Associate's degree preferred. \nMinimum of three (3) years of experience in visitor management, badging operations, security administration, access control, credentialing, or a related field. \nAbility to obtain and maintain a Secret Security Clearance. \nAbility to successfully complete all required background investigations, drug screenings, medical examinations, and psychological evaluations, as applicable. \nStrong verbal and written communication skills with the ability to produce clear and accurate reports and correspondence. \nProficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database management systems. \nAbility to multitask and prioritize work in a fast-paced, customer-focused environment. \nSuccessfully pass background and drug screening\nPreferred Qualifications:\nPrevious experience leading teams, coordinating operations, or serving in a senior administrative/security support role preferred.\n\nKnowledge, Skills and Abilities:\nKnowledge of access control, credentialing, visitor management, and security administration processes. \nWorking knowledge of federal identity management and badging procedures. \nAbility to interpret and apply policies, regulations, directives, and operating procedures. \nStrong organizational skills with exceptional attention to detail and record accuracy. \nAbility to handle sensitive and confidential information with discretion. \nExcellent customer service, problem-solving, and interpersonal skills. \nAbility to work independently and collaboratively with government personnel, contractors, and security staff. \nSkilled in operating computers, badge issuance equipment, office technology, and standard business software applications.\nEstimated Salary/Wage\nUSD $85,000.00/Yr.","description_format":"text","description_chars":5269,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-14T20:08:56Z"},{"event":"close","at":"2026-10-22T16:37:34Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/chenega-lead-visitor-control-center-coordinator","json_url":"https://alion.io/job/chenega-lead-visitor-control-center-coordinator.json","meta":{"generated_at":"2026-10-25T11:28:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16594,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2131546},"rest":"https://alion.io/mcp/rest/get_company?id=2131546"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchenega-lead-visitor-control-center-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchenega-lead-visitor-control-center-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchenega-lead-visitor-control-center-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chenega-lead-visitor-control-center-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchenega-lead-visitor-control-center-coordinator"}]}