{"id":1274680,"url":"https://alion.io/job/chenega-operations-manager","title":"Operations Manager","company":{"id":2131546,"name":"Chenega","domain":"chenega.com","url":"https://alion.io/company/chenega","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chantilly, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-09-26T01:02:30Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T13:39:22Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nAre you an experienced IT leader passionate about driving operational excellence in mission-critical environments? We are seeking a highly skilled Operations Manager to lead and oversee enterprise IT operations supporting Federal Government and Department of Defense (DoD) missions.\n ** This position is contingent upon contract award **\nResponsibilities\nLead the day-to-day management and strategic direction of enterprise IT operations and service delivery activities.\nOversee implementation and execution of Information Technology Service Management (ITSM) best practices to ensure efficient and effective service delivery.\nManage operational performance across infrastructure, systems administration, networks, cybersecurity, and customer support functions.\nEstablish operational objectives, priorities, and performance metrics aligned with customer and organizational goals.\nDirect technical teams responsible for maintaining secure, reliable, and compliant IT environments.\nMonitor service levels, system availability, incident response, change management, problem management, and continuous improvement initiatives.\nDevelop and implement operational policies, procedures, and governance processes.\nCoordinate resources across multiple functional areas to support mission requirements and program objectives.\nEnsure compliance with DoD cybersecurity requirements, RMF standards, information assurance policies, and applicable regulations.\nAnalyze operational risks and develop mitigation strategies to ensure continuity of operations.\nProvide leadership in incident management, escalation resolution, and operational decision-making.\nOther duties as assigned\nQualifications\nBachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Engineering, or related field preferred.\nMinimum ten (10) years of demonstrated experience in IT Operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment, preferably within the Department of Defense.\nMinimum ten (10) years of demonstrated experience in a senior IT management role supporting Federal Government or DoD customers.\nDemonstrated experience leading technical operations teams supporting enterprise-scale environments.\nCurrent DoD 8570.01-M IAM Level II certification required.\nActive TS clearance. \nSuccessfully pass background and drug screening\n\n Knowledge, Skills and Abilities:\nAdvanced knowledge of enterprise IT infrastructure, networking, cybersecurity, and systems engineering principles.\nStrong leadership and people management capabilities.\nAbility to provide technical oversight across multiple complex projects simultaneously.\nStrong understanding of information assurance and cybersecurity frameworks.\nExcellent analytical, organizational, and problem-solving skills.\nEstimated Salary/Wage\nUSD $123,594.56/Yr.","description_format":"text","description_chars":2870,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Government"],"lifecycle":[{"event":"open","at":"2026-09-26T01:02:30Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":39,"reasons":["conf:16","velocity","win:early","comp:brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/chenega-operations-manager","json_url":"https://alion.io/job/chenega-operations-manager.json","meta":{"generated_at":"2026-09-28T01:47:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":917,"day_limit":5000,"remaining_today":4083,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}