Product Manager

Overview

The Product Manager is responsible for the strategy, growth, and operating performance of the MicroSearch® product line. The role provides leadership for product planning, market expansion, customer engagement, channel partner development, and financial performance. The Product Manager will drive business growth, expand domestic and international market opportunities, strengthen the product’s competitive position, and ensure the long-term success of the MicroSearch business line.

Responsibilities

• Own the MicroSearch product line’s strategic direction, annual operating plan, growth objectives, revenue performance, and profitability.

• Develop and execute product and service roadmaps for MicroSearch hardware, software, training, maintenance, and support offerings.

• Assess market requirements, customer needs, competitive offerings, and emerging technologies to guide product priorities and investment decisions.

• Identify and expand opportunities in corrections, border security, military force protection, ports, critical infrastructure, law enforcement, and international markets.

• Develop market-entry, positioning, pricing, and commercialization strategies for existing and future MicroSearch offerings.

• Build relationships with international resellers, domestic end users, domestic government agencies, and industry stakeholders.

• Lead product demonstrations, customer briefings, trade-show participation, and other market-development activities.

• Develop and manage reseller, distributor, and channel-partner relationships, including performance expectations, territory planning, and partner enablement.

• Maintain the product line pipeline and translate market opportunities into actionable growth plans and forecasts.

• Prepare annual budgets, revenue forecasts, pricing recommendations, business cases, and executive performance reports.

• Monitor product-line performance using financial, commercial, customer, and market metrics; recommend corrective actions when results vary from plan.

• Develop recurring-revenue opportunities through training, maintenance, support, upgrades, and related service offerings.

• Ensure product plans account for customer requirements, cybersecurity expectations, applicable regulations, export considerations, documentation needs, and lifecycle support.

• Coordinate proposal strategy, product messaging, customer presentations, and technical inputs needed to pursue qualified opportunities.

• Establish and maintain product-line policies, standard operating practices, sales tools, pricing guidance, and performance dashboards.

• Represent the MicroSearch business line in internal planning, customer, reseller, and executive-review meetings.

• Demonstrated leadership, excellent oral and written communication skills, sound financial judgment, a commitment to Equal Employment Opportunity (EEO) and Affirmative Action principles, and the ability to meet deadlines and perform under pressure in an uncertain environment.

• Directly supervise the Project Engineer and Regional Sales Manager. Direct the performance of part time and consultant personnel.

• Other duties as assigned

Qualifications

• Bachelor's degree in business, engineering, computer science, physical sciences, or a related field.

• Eight (8) or more years of experience in product management, general management, program management, business development, or technical operations.

• Experience managing technical products or product lines and leading cross-functional initiatives.

• Demonstrated ability to develop business plans, budgets, forecasts, pricing strategies, and executive-level performance reports.

• Experience engaging government, commercial, or international customers and channel partners.

• Strong financial, commercial, analytical, negotiation, and executive communication skills.

• Proficiency with Microsoft Office and customer relationship management, forecasting, or business intelligence tools.

• Ability to obtain and maintain any required government security clearance.

• Ability to travel domestically and internationally as required.

• Successfully pass background and drug screening

Knowledge, Skills and Abilities:

• MBA, advanced technical degree, or relevant product-management certification.

• Experience in homeland security, corrections, defense, law enforcement, inspection technologies, or physical security systems.

• Knowledge of human-presence detection, sensor-based inspection systems, data acquisition, signal processing, or related security technologies.

• Experience with federal government customers, acquisition processes, proposals, and operational deployments.

• Experience developing and managing reseller, distributor, or international channel relationships.

• Knowledge of export controls, international business practices, cybersecurity requirements, and product compliance considerations.

• Ability to translate customer and market needs into clear product priorities and commercially viable offerings.

• Ability to establish a multi-year growth strategy, strengthen market positioning, expand domestic and international channels, increase recurring service revenue, and deliver measurable improvements in revenue and profitability.

Estimated Salary/Wage