{"id":1274647,"url":"https://alion.io/job/chenega-servicenow-infrastructure-engineer","title":"ServiceNow Infrastructure Engineer","company":{"id":2131546,"name":"Chenega","domain":"chenega.com","url":"https://alion.io/company/chenega","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"HAProxy","optional":false},{"name":"PKI","optional":false},{"name":"ServiceNow","optional":false},{"name":"AWS","optional":true},{"name":"DNS","optional":true},{"name":"MariaDB","optional":true},{"name":"Microsoft Office","optional":true},{"name":"MySQL","optional":true},{"name":"TCP/IP","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-26T01:01:17Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-10-15T11:58:03Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Overview\nServiceNow On-Premise Infrastructure Engineer\nSt. Louis, MO\nAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!\nChenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace.\nChenega Agile Real-Time Solutions (CARS) is seeking a highly skilled ServiceNow On-Premise Infrastructure Engineer. The ServiceNow On-Premise Infrastructure Engineer is responsible for the architecture, deployment, maintenance, and optimization of the ServiceNow platform hosted within a local data center or secure private cloud. Unlike traditional SaaS administrators, this role focuses heavily on managing the underlying virtual environment, operating systems, databases, and network topologies that keep the ServiceNow environment secure and highly available.\nResponsibilities\nInstall, configure, and provision ServiceNow application servers and database servers within an on-premise or secure air-gapped environment.\nInstall, configure, and provision ServiceNow mid-servers within an on-premise or secure air-gapped environment.\nManage and maintain the underlying Operating Systems hosting the ServiceNow application stack.\nAdminister relational databases including clustering, replication, backups, performance tuning, and disaster recovery processes.\nPlan and execute ServiceNow family version upgrades, patching, and hotfixes directly on the self-hosted servers, ensuring zero data loss and minimal downtime.\nConfigure load balancers (e.g., F5, HAProxy), reverse proxies, and firewalls. Ensure system compliance with strict security frameworks (e.g., STIGs, RMF, PKI/CAC integrations).\nMonitor node and database performance, troubleshoot latency bottlenecks, and scale server resources (CPU, RAM, Storage) to meet mission demands.\nAssist designated system owners with maintaining operating status and documentation. \nCoordinate with team working on AI Initiatives to support predictive operations, automated incident/case response, and intelligent service management.\nOther duties as assigned.\nQualifications\nHigh school diploma or GED equivalent and relevant experience\n5+ years of IT Infrastructure experience, with at least 2+ years explicitly managing ServiceNow in a self-hosted/on-premises architecture. \nActive Top Secret clearance with the ability to obtain SCI/CI poly\nSuccessfully pass background and drug screening\nPreferred Qualifications:\nBachelor’s or master’s degree in computer science, Information Technology, Engineering, or related field\nExperience supporting enterprise IT modernization initiatives within federal or defense environments\nCertifications: CompTIA Security+ (DoD 8570 compliance), Microsoft Certified: Windows Server Hybrid Administrator Associate or Red Hat Certified System Administrator (RHCSA).\nServiceNow Specialties: Familiarity with ITOM (IT Operations Management) Discovery and MID Server configuration within restricted networks.\nExperience supporting large-scale enterprise IT environments\n\nKnowledge, Skills and Abilities:\nAdvanced proficiency in system administration, scripting, and server virtualization in an AWS cloud environment. \nStrong hands-on experience with MariaDB/MySQL database administration, including High Availability (HA) and replication configurations.\nDeep understanding of TCP/IP, DNS, SSL/TLS certificate management, hardware load balancing, and advanced firewall rules. \nAbility to work independently and yet be effective within a team setting\nMust be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment\nDemonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals\nFriendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.\nExcellent skills in Microsoft Word, Excel, and other Office applications\nProficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.\nAbility to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.\nGood problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it\nHow you’ll grow\nAt Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.\nWe offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.\nBenefits\nAt Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.\nLearn more about what working at Chenega MIOS can mean for you.\nChenega MIOS’s culture\nOur positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.\nCorporate citizenship\nChenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.\nLearn more about Chenega’s impact on the world.\nChenega MIOS News- https://chenegamios.com/news/\nTips from your Talent Acquisition Team\nWe want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:\nChenega MIOS web site - www.chenegamios.com\nGlassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm\nLinkedIn - https://www.linkedin.com/company/1472684/\nFacebook - https://www.facebook.com/chenegamios/\n#Chenega Agile Real Time Solutions, LLC","description_format":"text","description_chars":7081,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":true,"languages":[]},"benefits":["Home office","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T01:01:17Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.329,"p_room":0.35,"age_days":19,"expected_fill_days":7,"reasons":["conf:2","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/chenega-servicenow-infrastructure-engineer","json_url":"https://alion.io/job/chenega-servicenow-infrastructure-engineer.json","meta":{"generated_at":"2026-10-15T13:21:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20690,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2131546},"rest":"https://alion.io/mcp/rest/get_company?id=2131546"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchenega-servicenow-infrastructure-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchenega-servicenow-infrastructure-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchenega-servicenow-infrastructure-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chenega-servicenow-infrastructure-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchenega-servicenow-infrastructure-engineer"}]}