{"id":3644570,"url":"https://alion.io/job/chep-day-service-centre-supervisor","title":"Day Service Centre Supervisor","company":{"id":1821708,"name":"CHEP","domain":"chep.com","url":"https://alion.io/company/chep-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0.077,"time_to_fill_p50_days":39,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64000,"max":88000,"currency":"CAD","period":"year","gross":null,"usd_annual":62990},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-02T22:22:30Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T14:35:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.\nWhat does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.\nJob Description\nNo Relocation OfferedKey Responsibilities May Include:\nProvide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.\nLead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.\nManage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.\nDrive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.\nMonitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.\nAddress performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.\nEnsure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.\nMajor/Key Accountabilities:\nDirect manpower, materials & work activity to achieve plant output to planned levels\nManage performance on productivity, quality and safety.\nDirect, coach, train and develop team members to meet corporate strategic goals and safety initiatives.\nConduct employment interviews and ensure compliance with new hire practices.\nManage shift payroll and submission.\nDirect plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors.\nLocal Safety Champion and Co-Chair of the JHSC\nCollect, validate & record key plant output information.\nProvide leadership for continuous improvement initiatives.\nManage GRTW programs and Claims Management.\nQualifications\nEducation: Bachelor’s degree or College Diploma Experience\nExperience\n5-7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.\nExperience with formal safety programs, required\nCHEP experience an asset.\nMaintenance programs and knowledge of regulatory environment an asset\nSkills and Knowledge:\nWorking knowledge of Six Sigma, Lean Manufacturing or other continuous improvement programs are assets.\nProduction planning experience, relationship building, analytical problems solving skills, strong ability to multi-task and work within a team environment.\nExperience with recruitment, hiring, discipline and termination processes.\nComputer proficiency, Microsoft Office required SAP, Kronos, CMMS are assets Languages Required Desirable\nAdditional Site Details\nSchedule 7am - 5pm Friday to Monday (with flexibility)\nWhat We Offer:\nEmployee Package\nCompetitive Pay & Annual Bonus Structure\nBenefits Day 1!\nPaid Time Off plus Holiday Observances \nMaternity and Parental Top Up.\nRRSP w/ company match (up to 5%)\nFREE company-paid vision, short-term disability, and life insurance!\nFREE company-provided PPE and safety equipment\nTuition reimbursement, parental leave, profit sharing, and more!\nLanguages:\nRequired: English \nBase pay range is $64,000 - 88,000 annually\nSalary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.\nDependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.\n-----------------------------------------------------------------------------------------------------------------\nResponsabilités majeures/clés :\nDiriger la main-d'œuvre, les matériaux et les activités de travail afin d'atteindre la production de l'usine aux niveaux planifiés\nGérer la performance en matière de productivité, de qualité et de sécurité.\nDiriger, coacher, former et développer les membres de l'équipe afin d'atteindre les objectifs stratégiques de l'entreprise et les initiatives de sécurité.\nMener des entrevues d'embauche et s'assurer de la conformité aux pratiques des nouvelles embauches.\nGérer la paie et la soumission des quarts.\nDiriger les opérations de l'usine dans le cadre des directives de sécurité SHE de CHEP pour tous les clients internes, externes et contractuels.\nChampion local de la sécurité et coprésident du JHSC\nCollecter, valider et enregistrer les informations clés de sortie de l'usine.\nFournir un leadership pour les initiatives d'amélioration continue.\nGérer les programmes GRTW et la gestion des réclamations.\nQualifications\nÉducation : Expérience de baccalauréat ou de diplôme collégial\nExpérience\n5 à 7 ans d'expérience en première ligne en supervision en production, fabrication, logistique ou service à la clientèle.\nExpérience avec les programmes formels de sécurité, requise\nL'expérience CHEP est un atout.\nProgrammes d'entretien et connaissance de l'environnement réglementaire un atout\nCompétences et connaissances :\nLa connaissance opérationnelle du Six Sigma, de la fabrication Lean ou d'autres programmes d'amélioration continue est un atout.\nExpérience en planification de production, création de relations, compétences analytiques en résolution de problèmes, solide capacité à faire plusieurs choses à la fois et à travailler en équipe.\nExpérience en recrutement, embauche, discipline et processus de licenciement.\nMaîtrise informatique, Microsoft Office requis SAP, Kronos, CMMS sont des assets Langages requis Souhaitable\n Détails du site\nHoraire : 7 h à 17 h, du vendredi au lundi (avec flexibilité)\nCe que nous offrons :\nProgramme d’avantages pour les employés\nSalaire compétitif et structure de primes annuelles\nAvantages sociaux dès le premier jour !\nSupplément de congé de maternité et parental.\nCongés payés ainsi que les jours fériés reconnus\nRégime d’épargne-retraite (REER) avec contribution de l’entreprise (jusqu’à 5 %)\nAssurance vision, invalidité de courte durée et assurance vie entièrement payée par l’entreprise\nÉquipement de protection individuelle (EPI) et matériel de sécurité fournis gratuitement par l’entreprise\nRemboursement des frais de scolarité, congé parental, participation aux bénéfices et plus encore !\nLangues:\nRequis:Anglais\nÉchelle salariale de base : $ CA 64,000 - $ CA 88,000 par an\nLes fourchettes salariales indiquées tiennent compte d’un large éventail de facteurs considérés lors des décisions de rémunération, notamment, mais sans s’y limiter : compétences, expérience et formation, licences et certifications, différences géographiques ainsi que d’autres besoins organisationnels et commerciaux. Par conséquent, les montants effectivement proposés peuvent être supérieurs ou inférieurs à la fourchette indiquée. Si vous avez des questions, veuillez contacter votre partenaire en acquisition de talents pour discuter de la flexibilité et des détails de notre philosophie de rémunération.\nSelon le poste proposé, d’autres formes de rémunération peuvent faire partie de l’offre globale, en plus des avantages médicaux et de retraite, et peuvent inclure d’autres incitatifs financiers ou avantages commerciaux.\nRemote Type\nNot RemoteSkills to succeed in the role\nAdaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.\nIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .","description_format":"text","description_chars":9939,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-02T22:22:30Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":39,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":62990,"is_top_pay":false},"html_url":"https://alion.io/job/chep-day-service-centre-supervisor","json_url":"https://alion.io/job/chep-day-service-centre-supervisor.json","meta":{"generated_at":"2026-11-04T18:38:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821708},"rest":"https://alion.io/mcp/rest/get_company?id=1821708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchep-day-service-centre-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchep-day-service-centre-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchep-day-service-centre-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chep-day-service-centre-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchep-day-service-centre-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3644570}},{"tool":"search_jobs","arguments":{"company":"chep.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3644570},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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