{"id":1389694,"url":"https://alion.io/job/chep-international-inc-operations-supervisor-2-2","title":"Operations Supervisor - 2","company":{"id":1821708,"name":"CHEP","domain":"chep.com","url":"https://alion.io/company/chep-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":13,"ghost_share":0,"stale_share":0.923,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pontefract, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":820},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-02T00:00:00Z","employer_posted_date":"2026-08-02","last_verified_at":"2026-10-22T11:13:19Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.\nWhat does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.\nJob Description\nKey Responsibilities May Include:\nProvide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.\nLead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.\nManage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.\nDrive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.\nMonitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.\nAddress performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.\nEnsure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.\nShift Production Manager\nLocation: CHEP Park Road, Pontefract, WF8 4QD\nShift Pattern: Monday to Friday Double Days (6am-2pm/2pm-10pm)\nType: Full Time, Permanent\nAre you a people-focused manufacturing leader who thrives on developing teams, improving performance, and making decisions based on data rather than instinct? Do you enjoy leading through others, coaching frontline leaders, and using operational insights to drive measurable results?\nCHEP is looking for a Shift Production Manager; internally, this role is referred to as ‘Operations Supervisor Band 2’, to lead one of our manufacturing shifts at our Pontefract site. Reporting to the Operations Lead, this is a key leadership role responsible for developing Operations Supervisors, leading frontline teams, and driving operational excellence in a fast-paced manufacturing environment.\nThis role is more than managing a shift. We're looking for someone who can combine strong leadership with data-led decision-making, using production data, KPIs, and operational analytics to improve performance, identify opportunities, and deliver sustainable results.\nYou'll play a critical role in developing leadership capability across the shift, creating a positive and accountable culture, and driving continuous improvement initiatives that support the site's long-term operational strategy.\nIf you're motivated by leading people, solving problems, and turning operational data into meaningful action, we'd love to hear from you.\nWhat We're Looking For\nExperience & Capability\nProven experience leading production or manufacturing teams within a fast-paced operational environment.\nExperience leading and developing frontline leaders, including Team Leaders, Supervisors, or Shift Leaders.\nStrong understanding of manufacturing KPIs, operational metrics, and performance management processes.\nDemonstrated experience using production data, reporting, and analytics to drive operational improvements and business decisions.\nExperience identifying trends, conducting root cause analysis, and implementing actions that improve performance and efficiency.\nExperience managing investigations, disciplinaries, performance management, and employee relations processes.\nContinuous improvement and operational optimisation experience within a manufacturing environment.\nStrong Health & Safety awareness and commitment to operational excellence.\nLeadership Behaviours\nLeads through people and creates high-performing, engaged teams.\nUses data and facts to inform decisions, drive accountability, and influence outcomes.\nStrong coaching mindset with a passion for developing future leaders.\nBuilds collaborative relationships and credibility across all levels of the organisation.\nResilient and adaptable when operating in a fast-paced production environment.\nPositive, energetic, and able to balance people engagement with performance delivery.\nKey Responsibilities\nLead, coach, and develop a team of Operations Supervisors and frontline employees to improve capability and performance.\nDrive shift performance through the analysis of production data, KPIs, trends, and operational metrics.\nUse data-led insights to identify opportunities, solve operational challenges, and improve productivity, quality, and efficiency.\nLead daily, weekly, and monthly performance reviews, ensuring actions are focused on measurable outcomes.\nCreate a culture of accountability where decisions are informed by operational evidence and performance data.\nDevelop leadership capability across the shift through coaching, mentoring, and succession planning.\nManage employee relations matters, including investigations, disciplinaries, and performance management processes.\nLead continuous improvement and site optimisation initiatives that deliver tangible operational benefits.\nCollaborate with site leadership and cross-functional teams to support strategic projects, process improvements, and operational change.\nMaintain high standards of Health & Safety, compliance, and operational performance across the shift.\nWhy Join CHEP?\nOpportunity to lead and shape a developing shift team during an exciting period of growth and transformation.\nSignificant people leadership responsibility with approximately 45 reports across a direct and indirect matrix.\nInfluence operational performance, culture, and leadership capability across the site.\nPlay a key role in improvement, optimisation, and change initiatives.\nLong-term career development opportunities within a global supply chain and manufacturing organisation.\nWhat's in It for You?\nCompetitive salary (Base + Shift Allowance)\nAnnual bonus opportunity (Typically 10% of your base salary)\nSingle Private healthcare\nShare scheme\nFlexible benefits package\n25 days holiday plus the option to buy and sell additional leave\nEnhanced Company pension scheme\nLife Assurance & Employee Assistance Programme\nRemote Type\nNot RemoteSkills to succeed in the role\nAdaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.\nIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .","description_format":"text","description_chars":8453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-28T11:14:30Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-23T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.303,"p_room":0.28,"age_days":82,"expected_fill_days":36,"reasons":["conf:18","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/chep-international-inc-operations-supervisor-2-2","json_url":"https://alion.io/job/chep-international-inc-operations-supervisor-2-2.json","meta":{"generated_at":"2026-10-23T17:48:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821708},"rest":"https://alion.io/mcp/rest/get_company?id=1821708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchep-international-inc-operations-supervisor-2-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchep-international-inc-operations-supervisor-2-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchep-international-inc-operations-supervisor-2-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chep-international-inc-operations-supervisor-2-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchep-international-inc-operations-supervisor-2-2"}]}