{"id":1389671,"url":"https://alion.io/job/chep-international-inc-operations-supervisor-2","title":"Operations Supervisor","company":{"id":1821708,"name":"CHEP","domain":"chep.com","url":"https://alion.io/company/chep-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":13,"ghost_share":0,"stale_share":0.923,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-18T16:53:48Z","board_verified":false,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.\nWhat does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.\n Job Description\nAre you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Operations Supervisor (1st Shift) to join our team in Wilmington, MA!As a Plant Operations Supervisor, you will be responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost.\nKey Responsibilities May Include:\nProvide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.\nLead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.\nManage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.\nDrive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.\nMonitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.\nAddress performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.\nEnsure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.\nWhatYouWillDo \nSupervise the work of all production employees - oversees production and shipping schedules based on availability of raw and finished goods.\nProvide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.\n\nSupport plant administration to ensure compliancetoestablishedpolicies\n\nResponsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.\n\nSupport cost control initiatives and process control within the Plant.\n\nReview operations activities, including local transportation activities, tomaintaincompliance with all Federal,Stateand local laws (OSHA, DOL, DOJ, EPA, FD)\n\nDrive Safety improvements (Zero Harm) across the Plant\n\nEnsure the consistent execution of all SOPs throughout the Plantin accordance withthe PMS Commercial Organization, Global Supply Chain\n\nDeliver best operational practices and cost efficiencies across the Plant whilemaintainingcritical quality and raw materialutilizationstandards that are necessary tomaintaincustomer satisfaction and Plant profitability.\n\nEnsure compliance through teamwork for all Standard Operating Procedures within the Plant\n\nIdentifyLean opportunities to effectivelyeliminatewaste\n\nIn partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate,delegateandmonitortheir activities\n\nDrive efficiencies in assetutilizationthrough proper transportation scheduling, dispatch, & driver management while meeting customer expectations\n\nWhat You Will Bring\nQualifications:\nBachelors in Operations/Supply Chain-or- relevant experience in a related field\n\nSix Sigma/Lean certification desirable\n\n90% of workforce is Spanish speaking. Spanish and English skills are highly valued\n\nExperience:\nPrior experience in a plant supervisory role in an engineering or manufacturing environment\n\nFamiliarity with private fleet management/transportation is helpful\n\nStrong customer focus orientation\n\nStrong people management capability including non-exempt production workforce\n\nDemonstrated success in delivering strong employee relations\n\nDemonstrated ability to work cross-functionally\n\nExperience managing safety performance and programs\n\nUnderstanding of supply chain practices and metrics\n\nWhat To Expect\n\n1st Shift Operations - Monday - Friday 6am - 2:30pm\nApproximately 25-30 direct reports\nWeekly production volumes - across 2 shifts: 40K sorted, 24K repairs\nWhatWe Offer\nCompetitive Pay w/ Shift Differential\n\nBenefits Day 1!\n\n401K w/ company match (up to 4%)\n\nFREE company-paid vision, short-term disability, and lifeinsurance!\n\nFREE company-provided PPE and safety equipment\n\nTuition reimbursement, parental leave, childcareassistance, profit sharing, and MORE!\n\nThe salary range for this position is $62,000 - $90,000.\nSalary ranges providedtake into accounta wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.\n\nRemote Type\nNot RemoteSkills to succeed in the role\nAdaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.\nIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .","description_format":"text","description_chars":7670,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["401k plan","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-28T11:14:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 1","filings_12m":7,"filings_prev_12m":13,"green_card_filings_12m":1,"median_offered_wage_usd":111250,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.38,"p_room":0.36,"age_days":56,"expected_fill_days":37,"reasons":["conf:36","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/chep-international-inc-operations-supervisor-2","json_url":"https://alion.io/job/chep-international-inc-operations-supervisor-2.json","meta":{"generated_at":"2026-10-20T19:30:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22484,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821708},"rest":"https://alion.io/mcp/rest/get_company?id=1821708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchep-international-inc-operations-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchep-international-inc-operations-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchep-international-inc-operations-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chep-international-inc-operations-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchep-international-inc-operations-supervisor-2"}]}