{"id":2194748,"url":"https://alion.io/job/chep-master-data-analyst","title":"Master Data Analyst","company":{"id":1821708,"name":"CHEP","domain":"chep.com","url":"https://alion.io/company/chep-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":13,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Natal, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Master Data Management","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-09T18:58:22Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T00:25:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.\nWhat does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.\n Job Description\nThe Master Data Analyst (MD Analyst) position delivers support to internal and external customers for the efficient creation and maintenance of CHEPs Customer Master Data across the AMETA region. The role of the Master Data Analyst is to manage and ensure the accuracy, integrity, and consistency of an organization's master data. The Master Data Analyst plays a critical role in data governance and data management initiatives, ensuring that master data is accurately maintained and consistently applied though auditing of Customer and Pricing Master.The role also supports process improvement and standardisation projects to support operational efficiency across the region. This includes supporting pricing and customer projects to create account structure and pricing solutions, automations, and other improvements to support the AMETA business.\nKey Responsibilities May Include:\nPerform detailed data analysis and quality control to identify irregularities and ensure resolution by collaborating with data engineering, business units, and IT teams.\nDevelop and monitor KPIs to ensure compliance with data quality SLAs and proactively address potential data issues.\nDesign and implement data integrity measures, including automation solutions, to streamline workflows and reduce manual errors.\nMaintain and enhance master data records using systems like SAP, Salesforce, PowerBI, and SQL, ensuring that data is up-to-date, reliable, and accessible.\nCollaborate with cross-functional teams to identify process inefficiencies and recommend solutions to optimize data management and reporting capabilities aligning data quality with dynamic business needs.\nCreate and maintain documentation for all data-related processes, including system configurations, data governance policies, and troubleshooting procedures.\nProvide training and support to internal stakeholders on data tools and processes to promote best practices and drive consistency across regions.\nParticipate in data-related projects, ensuring that data integrity standards are maintained throughout the implementation of new systems or process changes.\nMajor/Key Accountabilities:\nEnsuring Salesforce requests/activities are accurately and timeously completed. Requests include but are not limited to; account location opening, pricing, account closure and general support of the CHEP invoice production process\nManaging the loading of new scheduled BI reporting as well as maintaining current scheduled where changes are required.\nPre and Post billing checks to be done on a weekly basis.\nResponsible for the maintaining of customer master data in Salesforce and SAP where dual maintenance is required. Deliver a first-class customer service and strive to achieve departmental SLA’s.\nResponding to requests via Salesforce, liaising with internal customers via email and telephone\nLiaise and build relationships with other internal departments to ensure that the highest quality of master data is maintained.\nManaging the integrity of master data taking appropriate action where anomalies or errors are found in the data. Manage possible blockages to ensure efficiency in all operations.\nSubject Matter expert for projects impacting Masterdata.\nManage regression testing when deemed necessary.\nSupport Robotics process automation (RPA) through the review and testing of Master data automations and the manual processing of MD requests during Automation outages as needed.\nSupport annual standard pricing uprate programs through mass update of SAP pricing data.\nSupport change and continuous improvement projects to both organisation and process, to meet the needs of the customer and business.\nSupport Internal and External Audit teams reporting as requested.\nResolution of invoicing problems on a weekly basis.\nContinuously reviewing processes to implement automation and process efficiencies.\nMeasures\nTimeliness & Accuracy of Master Data updates.\nSOP Compliance and Control Reporting.\nProven efficiency gains.\nCustomer satisfaction.\nTeam Engagement.\nScope\nRegion: AMETA\nChallenges\nMeeting changing business needs\nWorking across different countries and time zone and cultures\nMeeting requirements for a broad range of internal customers across functions and disciplines\nDealing with Mass Updates/requests\nMulti-tasking with day-to-day responsibilities\nDealing with project work and day to day duties\nMeeting the work queue deadlines as per the SLA\nEnsuring all work queues are kept up to date daily.\nQualifications\nCertification in any of this : Information Systems/Computer Science/Data Analytics\nExperience\nExperience of data management with accuracy and attention to detail\nExperience of SAP, Salesforce and Excel\nSkills and Knowledge\nIntermediate Microsoft Excel\nWorking knowledge and exposure to SAP and Salesforce systems would be advantageous\nGood written and verbal communication skills\nGood analytical and problem-solving skills\nMust be logical and have a methodical work ethic\nMinimum of 12 months experience working in a Master Data or administrative environment \nRemote Type\nHybrid RemoteSkills to succeed in the role\nAdaptability, Data Analytics, Data Governance, Data Integrity, Data Quality Assessments, Empathy, Experimentation, Master Data Management (MDM), Microsoft Power Business Intelligence (PBI), Privacy Compliance, Root Cause Analysis (RCA), Tableau (Software), Taking Ownership, Teamwork, Understand CustomersWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.\nIndividuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .","description_format":"text","description_chars":7308,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Transportation & Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-09T18:58:22Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":54,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/chep-master-data-analyst","json_url":"https://alion.io/job/chep-master-data-analyst.json","meta":{"generated_at":"2026-10-11T03:32:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1298,"day_limit":5000,"remaining_today":3702,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821708},"rest":"https://alion.io/mcp/rest/get_company?id=1821708"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchep-master-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchep-master-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchep-master-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chep-master-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchep-master-data-analyst"}]}