{"id":3043367,"url":"https://alion.io/job/chevron-otpcn-site-reliability-engineer","title":"OT/PCN Site Reliability Engineer","company":{"id":5944,"name":"Chevron","domain":"chevron.com","url":"https://alion.io/company/chevron","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Ansible","optional":true},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-27T22:01:22Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Total Number of Openings\n1GBS Chevron Global Business Services (GBS), located in Buenos Aires (Puerto Madero), Argentina, is accepting applications for the position of Site Reliability Engineer (SRE) - Automation & Observability. Successful candidates will join the IT Organization, which is part of a multifunction service and technical center with a workforce of more than 1800 employees that deliver business services and solutions to the corporation across the globe.\nThe Site Reliability Engineer (SRE) - Automation & Observability will design, implement, and operate reliability engineering capabilities across OT/PCN (Process Control Network) environments. This role focuses on improving system reliability, scalability, and operational efficiency by leveraging automation, observability, and SRE practices.\nThe engineer will partner with product owners, platform teams, and technical leads to define and enforce service reliability standards (SLIs/SLOs), build scalable observability capabilities, and integrate automation workflows with ServiceNow ITSM processes.\nThis role is critical to advancing the Automation & Observability platform by reducing operational toil, enabling proactive operations, and scaling reusable automation across environments. The position requires close collaboration with global teams and vendor partners to drive adoption of engineering-driven operations and continuous reliability improvement across critical OT systems.\nResponsibilities for this position may include but are not limited to\nDefine and implement SRE practices, including SLIs, SLOs, and error budgets, to improve service reliability.\nBuild and standardize observability capabilities across metrics, logs, and traces, including dashboards and alerting strategies.\nLead incident response, root cause analysis, and postmortems to drive continuous improvement.\nDevelop and maintain CI/CD pipelines (Azure DevOps) to automate deployment, validation, and operational workflows.\nIntegrate monitoring and observability signals with ServiceNow ITSM (incidents, changes, indicator tasks).\nDesign and enable reusable automation components (e.g., pipelines, roles, validation frameworks) to scale use cases.\nOperate within OT/PCN environments, adhering to security, segmentation, and compliance standards.\nLeverage telemetry from infrastructure and compliance platforms (e.g., SolarWinds) to improve operational visibility.\nCollaborate with product owners, architects, and vendor partners in Agile ceremonies and technical working sessions.\nProduce and maintain technical documentation, including runbooks, architecture diagrams, and operational guides.\nRequired Qualifications\n3+ years of experience operating production systems with a strong focus on observability and reliability engineering\nHands-on experience with SRE practices (SLIs, SLOs, error budgets, incident management).\nProven experience building and maintaining CI/CD pipelines (e.g., Azure DevOps).\nExperience integrating monitoring and operations with ServiceNow ITSM workflows.\nStrong scripting skills in Python and/or PowerShell.\nSolid understanding of observability concepts (metrics, logs, traces, alerting, correlation).\nExperience working in complex or regulated environments, preferably OT/PCN.\nStrong communication skills with the ability to collaborate across global teams.\nPreferred Qualifications\nExperience in industrial or OT environments (oil and gas, utilities, manufacturing).\nFamiliarity with SolarWinds or similar observability and compliance platforms.\nExperience with ServiceNow Service Mapping, CMDB, or automation integrations.\nExposure to automation frameworks (e.g., Ansible) and reusable design patterns.\nKnowledge of security and compliance frameworks (e.g., CIS, NIST, ISA/IEC 62443).\nExperience working in Agile delivery models with backlog-driven development.\nRelocation Options:\nRelocation may be considered.\nInternational Considerations:\nExpatriate assignments will not be considered\nChevron participates in E-Verify in certain locations as required by 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