{"id":3419627,"url":"https://alion.io/job/chewy-business-intelligence-engineer-ii","title":"Business Intelligence Engineer II","company":{"id":709617,"name":"Chewy","domain":"chewy.com","url":"https://alion.io/company/chewy-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richardson, United States","Bellevue, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":102500,"max":189000,"currency":"USD","period":"year","gross":null,"usd_annual":189000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Matplotlib","optional":false},{"name":"Plotly","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Streamlit","optional":false},{"name":"Tableau","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-10-28T20:35:48Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T06:25:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nOur Opportunity\nAt Chewy, we're looking for a Business Intelligence Engineer II to help our Customer Care team turn data into better experiences for customers, pets, and the team members who support them.\nIn this role, you'll own analytics solutions from business requirements through deployment and adoption. You'll combine strong SQL and Python skills with modern visualization tools and AI-assisted workflows to build trusted data products, automate reporting, and make insights more accessible. You'll also help stakeholders understand what drives customer contacts, service performance, and customer satisfaction - and identify opportunities to improve them.\nThis role is ideal for someone who brings technical depth, sound analytical judgment, and curiosity about applying AI to everyday business problems.\nWhat You'll Do\nOwn analytics solutions end to end. Translate business questions into clear requirements, define success measures, and independently deliver reliable datasets, dashboards, and analytical tools.\nBuild trusted data foundations. Write and optimize complex SQL queries, develop reusable data models, and use Python to extract, clean, integrate, and analyze data from multiple sources.\nDevelop scalable reporting and monitoring. Work with batch and streaming data, where appropriate, to support timely reporting, anomaly detection, and operational alerts.\nCreate intuitive analytics experiences. Build and maintain dashboards and applications using tools such as Tableau, Streamlit, and Plotly, helping users move from identifying an issue to understanding its drivers.\nApply AI to improve analytics productivity. Use approved AI tools to accelerate SQL and Python development, exploratory analysis, documentation, and prototyping. Validate generated outputs for accuracy, efficiency, and alignment with business definitions.\nTurn unstructured feedback into measurable insights. Partner with relevant teams to apply AI-assisted classification, summarization, and text analysis to customer interactions, identifying emerging themes and validating findings against source data.\nBuild and evaluate AI-enabled self-service tools. Contribute to experiences such as natural-language data exploration and automated insight summaries, grounded in governed data and clearly defined metrics.\nMeasure business impact. Use statistical analysis, hypothesis testing, and appropriate evaluation methods to assess operational changes, automation, and AI-enabled Customer Care initiatives.\nEnsure quality, explainability, and responsible use. Implement data checks, investigate discrepancies, and communicate assumptions and limitations. Follow Chewy's policies for privacy, security, and the use of customer data with AI tools\nPartner and communicate effectively. Work with business, operations, and technical stakeholders to prioritize needs and present clear findings and recommendations.\nEnable adoption and continuous improvement. Document data definitions and processes, train business users, contribute to peer reviews, and share reusable approaches that strengthen the team's analytics practices.\nWhat You'll Need\nBachelor's degree in Computer Science, Statistics, Mathematics, Engineering, or a related field, or equivalentpractical experience.\n3+ years of experience in business intelligence, data analytics, or a related role.\nStrong SQL skills, including complex joins, window functions, query optimization, and working with relationaldatabases.\nProficiency in Python for data analysis and automation, including libraries such as pandas, matplotlib, or Plotly.\nExperience building dashboards or analytical applications using Tableau, Power BI, Streamlit, Plotly, or similartools.\nExperience with data modeling, ETL/ELT processes, data quality validation, and defining consistent businessmetrics.\nWorking knowledge of statistics, hypothesis testing, and analytical methods, with the ability to distinguishcorrelation from causation.\nFamiliarity with AI-assisted analytics or development workflows, including how to verify generated code andinsights and recognize unreliable outputs.\nDemonstrated ability to navigate ambiguous business questions and independently deliver solutions withmeasurable value.\nStrong communication and stakeholder partnership skills, including the ability to explain technical findings tonontechnical audiences.\nExperience using version control and maintaining documented, reproducible analytical work.\nBonus (Preferred Qualifications)\nExperience with cloud platforms and modern data warehouses, such as AWS, Azure, or GCP.\nExperience analyzing Customer Care, contact center, retail, or e-commerce data.\nHands-on experience integrating large language models into analytical workflows through approved APIs orenterprise tools.\nFamiliarity with grounding AI outputs in trusted data, evaluating response quality, and designing appropriatehuman review.\nExperience with text analytics, customer feedback classification, or analysis of conversation data.\nExposure to streaming data, workflow orchestration, automated monitoring, or experimentation\nThe base salary range for this role is $102,500 - $189,000.00.The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.\n\nWe offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.\nExempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.\nChewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact .\nTo access Chewy's California CPRA Job Applicant Privacy Policy, please click here.","description_format":"text","description_chars":6827,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Pet Food, Supplies & Care"],"lifecycle":[{"event":"open","at":"2026-10-28T20:35:48Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 184 · green card filings: 110","filings_12m":184,"filings_prev_12m":257,"green_card_filings_12m":110,"median_offered_wage_usd":149813,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":189000,"is_top_pay":true},"html_url":"https://alion.io/job/chewy-business-intelligence-engineer-ii","json_url":"https://alion.io/job/chewy-business-intelligence-engineer-ii.json","meta":{"generated_at":"2026-10-29T16:17:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24319,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":709617},"rest":"https://alion.io/mcp/rest/get_company?id=709617"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchewy-business-intelligence-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchewy-business-intelligence-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchewy-business-intelligence-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chewy-business-intelligence-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchewy-business-intelligence-engineer-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3419627}},{"tool":"search_jobs","arguments":{"company":"chewy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3419627},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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