{"id":4276993,"url":"https://alion.io/job/chicago-transit-authority-bus-controller","title":"Bus Controller","company":{"id":1756410,"name":"Chicago Transit Authority","domain":"transitchicago.com","url":"https://alion.io/company/transitchicago","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T19:18:22Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-15T04:40:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"SALARY\n$55.61\nPOSITION SUMMARY\nMonitors buses along the service routes. Facilitates and supervises communications, coordinates the restoration of service for buses and appropriate personnel, keeps the public informed of any service disruptions. Assists Control Center Managers in providing timely, accurate, and consistent information to Authority personnel. Performs observations of line service issues to gather information used in validating data in CleverCAD and recommending process improvements for Bus Operators and Bus Service Management.\nSALARY\n$55.61\nPOSITION SUMMARY\nMonitors buses along the service routes. Facilitates and supervises communications, coordinates the restoration of service for buses and appropriate personnel, keeps the public informed of any service disruptions. Assists Control Center Managers in providing timely, accurate, and consistent information to Authority personnel. Performs observations of line service issues to gather information used in validating data in CleverCAD and recommending process improvements for Bus Operators and Bus Service Management.\nPRIMARY RESPONSIBILITIES\nCoordinates activities with police departments, fire departments, public utilities, outside agencies and departments within the Authority to utilize its services to restore service operations in a safe, timely and efficient manner.\nRecommends and advises Authority management of enhancements in processes and procedures that assist in the strategic management of Headway, Big Gap and Bus Bunching issues.\nDevelops the most efficient solutions to bus bunching, big gaps and headway action to Bus Operators remotely via CleverCAD.\nIdentifies all routes with real-time service reliability problems.\nCommunicates with bus service managers to effectively deploy resources.\nDirects Bus Operators via CleverCAD with route and direction changes.\nAssist Bus Operators in troubleshooting techniques and correcting defects and notifies appropriate personnel to also assist with the correction of defects or assist in removal of equipment when necessary. Utilizes CleverCAD and Maintenance Management Information System (MMIS).\nMaintains logs, delay sheets, and prepares other required documents. Must be able to operate a computer terminal to input or retrieve pertinent data.\nPerforms other duties as assigned.\nSUPERVISORY RESPONSIBILITIES\nReporting to this position may include the following jobs:\nJob Title\nCHALLENGES\nMust be able to handle multiple tasks simultaneously.\nEDUCATION/EXPERIENCE REQUIREMENTS\nOne (1) year of CTA Bus Operations experience in a capacity as a Bus Supervisor / Instructor, or one (1) year of CTA Bus Operations experience as a Pool Bus Supervisor / Pool Bus Instructor, five (5) years of CTA Bus Operations experience as a Bus Operator or five (5) years of external experience in Bus Operations in a Bus Supervisory role.\nBachelor’s degree in Transportation or a related field preferred.\nRequired to submit and pass drug and alcohol testing.\nRequired to pass certification/re-certification test(s).\nRequired to pass Incident Command trainings\nPHYSICAL REQUIREMENTS\nRequires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.\nKNOWLEDGE, SKILLS, AND ABILITIES\nDetailed knowledge of computers to input and retrieve pertinent data.\nDetailed knowledge of the characteristics of the various types of revenue equipment.\nDetailed knowledge of restoration techniques and city boundaries.\nDetailed knowledge of bus and rail operations.\nDetailed knowledge of troubleshooting and restoration of service techniques.\nWorking knowledge of the bus routes and street patterns, operating regulations, and scheduling techniques.\nWorking knowledge of the Authority’s fare structure.\nGeneral knowledge of bus operations equipment.\nGood verbal and written communication skills suitable for providing clear and concise radio communication and public address announcements.\nAbility able to write and express oneself in a clear, logical, and comprehensive manner.\nAbility to document occurrences or events in a chronological order.\nAbility to develop and maintain effective working relationships with Authority personnel and outside agencies.\nAbility to read and interpret all scheduling related material.\nWORKING CONDITIONS\nGeneral office environment.\nWorks various days and hours as assigned.\nMust be available to respond to calls or email inquiries outside regular work hours.\nEQUIPMENT, TOOLS, AND MATERIALS UTILIZED\nStandard office equipment.\nPersonal computer and related Control Center software and equipment.\nPRIMARY RESPONSIBILITIES\nCoordinates activities with police departments, fire departments, public utilities, outside agencies and departments within the Authority to utilize its services to restore service operations in a safe, timely and efficient manner.\nRecommends and advises Authority management of enhancements in processes and procedures that assist in the strategic management of Headway, Big Gap and Bus Bunching issues.\nDevelops the most efficient solutions to bus bunching, big gaps and headway action to Bus Operators remotely via CleverCAD.\nIdentifies all routes with real-time service reliability problems.\nCommunicates with bus service managers to effectively deploy resources.\nDirects Bus Operators via CleverCAD with route and direction changes.\nAssist Bus Operators in troubleshooting techniques and correcting defects and notifies appropriate personnel to also assist with the correction of defects or assist in removal of equipment when necessary. Utilizes CleverCAD and Maintenance Management Information System (MMIS).\nMaintains logs, delay sheets, and prepares other required documents. Must be able to operate a computer terminal to input or retrieve pertinent data.\nPerforms other duties as assigned.\nSUPERVISORY RESPONSIBILITIES\nReporting to this position may include the following jobs:\nJob Title\nCHALLENGES\nMust be able to handle multiple tasks simultaneously.\nEDUCATION/EXPERIENCE REQUIREMENTS\nOne (1) year of CTA Bus Operations experience in a capacity as a Bus Supervisor / Instructor, or one (1) year of CTA Bus Operations experience as a Pool Bus Supervisor / Pool Bus Instructor, five (5) years of CTA Bus Operations experience as a Bus Operator or five (5) years of external experience in Bus Operations in a Bus Supervisory role.\nBachelor’s degree in Transportation or a related field preferred.\nRequired to submit and pass drug and alcohol testing.\nRequired to pass certification/re-certification test(s).\nRequired to pass Incident Command trainings\nPHYSICAL REQUIREMENTS\nRequires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.\nKNOWLEDGE, SKILLS, AND ABILITIES\nDetailed knowledge of computers to input and retrieve pertinent data.\nDetailed knowledge of the characteristics of the various types of revenue equipment.\nDetailed knowledge of restoration techniques and city boundaries.\nDetailed knowledge of bus and rail operations.\nDetailed knowledge of troubleshooting and restoration of service techniques.\nWorking knowledge of the bus routes and street patterns, operating regulations, and scheduling techniques.\nWorking knowledge of the Authority’s fare structure.\nGeneral knowledge of bus operations equipment.\nGood verbal and written communication skills suitable for providing clear and concise radio communication and public address announcements.\nAbility able to write and express oneself in a clear, logical, and comprehensive manner.\nAbility to document occurrences or events in a chronological order.\nAbility to develop and maintain effective working relationships with Authority personnel and outside agencies.\nAbility to read and interpret all scheduling related material.\nWORKING CONDITIONS\nGeneral office environment.\nWorks various days and hours as assigned.\nMust be available to respond to calls or email inquiries outside regular work hours.\nEQUIPMENT, TOOLS, AND MATERIALS UTILIZED\nStandard office equipment.\nPersonal computer and related Control Center software and equipment.\nEmployees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.Rate to be determined by applicant's entered service date and service date in union jurisdiction of this classification.\nCTA IS AN EQUAL OPPORTUNITY EMPLOYER.\nNo employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact  prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.\nTO BE CONSIDERED APPLICATIONS MUST BE COMPLETED IN THEIR ENTIRETY INCLUDING:\n UPLOADED RESUME / WORK HISTORY\nQUALIFICATIONS\nJOB ASSESSMENT QUESTIONS\nINFORMATION PROVIDED MUST BE ACCURATE AND TRUTHFUL.Failure to respond to correspondences during the hiring process in a timely fashion may result in your application being closed out for non-responsiveness.\nCTA Benefits\nhttps://www.transitchicago.com/hrbenefits/\nEmployees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.Rate to be determined by applicant's entered service date and service date in union jurisdiction of this classification.\nCTA IS AN EQUAL OPPORTUNITY EMPLOYER.\nNo employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact  prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.\nTO BE CONSIDERED APPLICATIONS MUST BE COMPLETED IN THEIR ENTIRETY INCLUDING:\n UPLOADED RESUME / WORK HISTORY\nQUALIFICATIONS\nJOB ASSESSMENT QUESTIONS\nINFORMATION PROVIDED MUST BE ACCURATE AND TRUTHFUL.Failure to respond to correspondences during the hiring process in a timely fashion may result in your application being closed out for non-responsiveness.\nCTA Benefits\n https://www.transitchicago.com/hrbenefits/","description_format":"text","description_chars":11368,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport"],"lifecycle":[{"event":"open","at":"2026-11-13T19:18:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:3","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/chicago-transit-authority-bus-controller","json_url":"https://alion.io/job/chicago-transit-authority-bus-controller.json","meta":{"generated_at":"2026-11-15T17:06:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8904,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756410},"rest":"https://alion.io/mcp/rest/get_company?id=1756410"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchicago-transit-authority-bus-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchicago-transit-authority-bus-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchicago-transit-authority-bus-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chicago-transit-authority-bus-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchicago-transit-authority-bus-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4276993}},{"tool":"search_jobs","arguments":{"company":"transitchicago.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4276993},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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