{"id":4296215,"url":"https://alion.io/job/chilly-pos-technical-support-operations-executive-2","title":"Technical Support & Operations Executive","company":{"id":4484104,"name":"Chilly POS","domain":"chillypos.com","url":"https://alion.io/company/chilly-pos","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dhaka, Bangladesh"],"countries":["BD"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":14000,"max":20000,"currency":"BDT","period":"month","gross":null,"usd_annual":1968},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T15:57:00Z","employer_posted_date":null,"last_verified_at":"2026-11-13T15:57:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Responsibilities & ContextAre you a tech-savvy and customer-focused individual who enjoys troubleshooting and helping people?\nChillyPOS, a modern Point-of-Sale (POS) software for restaurants and retail businesses in Bangladesh, is looking for a motivated Technical Support & Operations Executive to join our growing team.\nKey Responsibilities\nInstall and configure POS software and related devices at client locations.\n\nSet up printers, drivers, and other necessary hardware and software.\n\nVisit client locations for POS installation, setup, and operational support.\n\nProvide technical support and troubleshoot basic hardware, software, and connectivity issues.\n\nGuide clients on using the POS system and its related devices.\n\nCoordinate with clients to ensure smooth system operation and resolve reported issues.\n\nProvide remote support when on-site visits are not required.\n\nExperienceAt most 2 years\nThe applicants should have experience in the following business area(s): Business-to-Business (B2B) Software and Services Startup\n\nAdditional RequirementsAge 20 to 35 years\nOnly Male\n 0–2 year of experience in Technical Support, Customer Support, IT Support, or a related field.\n\nFreshers with good technical knowledge and communication skills are encouraged to apply.\n\nBasic understanding of software, troubleshooting, and computer operations.\n\nGood communication and customer-handling skills.\n\nWillingness to visit customer locations around Dhaka when required.Ability to work independently and as part of a team.\n\nPrimarily client visits within Dhaka.\n\nSkillsCommunication, Customer Support, Handling Customers, Technical Support, Troubleshooting\n\nCompensation & Other BenefitsPerformance Bonuses\n\nYearly Salary Review\n\nTravel Allowance\n\nMobile bill\n\nEmployment status: Full Time\nWorkplace: Work at office\nVacancies: 2\nSalary: Tk. 14000 - 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