Design Director

About the role

We’re hiring a Design Director to lead Product Design across our Spending, Savings, and Investing experiences. You’ll shape how millions of members interact with their money every day-from the experiences they rely on most often to the ones that help them build toward what’s next.

This role calls for a leader who pairs exceptional visual craft with strong product thinking. You’ll set a high bar for how our products look, feel, and work; build a clear design vision across a connected portfolio; and lead a talented team of designers in turning complex financial experiences into products that feel simple, intuitive, and distinctly Chime. You’ll partner closely with Product, Engineering, Research, Content Design, Data, and Brand to make that vision real.

The base salary offered for this role and level of experience will begin at $242,000 and up to $335,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Set the design vision and quality bar across our Spending, Savings, and Investing experiences, creating products that feel cohesive, intuitive, and unmistakably Chime.
• Lead, coach, and develop a team of product designers, helping them strengthen their craft, expand their impact, and do the best work of their careers.
• Bring a strong point of view on visual and interaction design, using your craft expertise to push the work from good to exceptional while empowering designers to own the solutions.
• Partner with Product and Engineering leaders to shape strategy, identify the highest-impact opportunities, and translate ambitious ideas into compelling member experiences.
• Think across individual features and journeys to create a connected product experience, balancing immediate member needs with a longer-term design vision.
• Use research, customer insights, data, and experimentation to understand what matters to our members and guide design decisions.
• Champion design excellence across Chime, contributing to the evolution of our product language, design systems, critique culture, and broader design practice.

To thrive in this role, you have

• Experience leading and developing high-performing product design teams responsible for complex, consumer-facing digital products.
• A portfolio or body of work that demonstrates exceptional visual and interaction design craft, alongside the ability to translate that standard into the work of a broader team.
• A track record of creating and delivering compelling design visions across multiple products, journeys, or interconnected experiences.
• Deep product design expertise and the judgment to move comfortably between high-level strategy and the details that make an experience exceptional.
• Experience partnering with senior Product and Engineering leaders to influence product strategy and deliver meaningful customer and business outcomes.
• Experience building strong design teams through coaching, feedback, critique, and talent development.
• The ability to communicate a clear design point of view, bring people along with your thinking, and create clarity in complex or ambiguous spaces.

#LI-TP1 #LI-Onsite

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. 

We know that to achieve our mission, we must earn and keep people's trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't-who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
• Generous vacation policy and company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to family planning reimbursement
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].

To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice.