{"id":1779937,"url":"https://alion.io/job/china-chilcano-assistant-general-manager-5","title":"Assistant General Manager","company":{"id":1878945,"name":"China Chilcano","domain":"chinachilcano.com","url":"https://alion.io/company/chinachilcano","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-08-12T13:28:43Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T09:13:27Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Description\nJob Title: Assistant General Manager\nReports To: General Manager, Zaytinya\nDepartment: Operations - FOH\nEmployment Type: Salaried, Exempt\nSalary Range: $90,000 - $100,000 per year\nAbout José Andrés Group\nJosé Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.\nZaytinya NYC offers an innovative mezze menu inspired by Turkish, Greek and Lebanese cuisines served up in a sleek and modern setting.\nPosition Summary\nThe Assistant General Manager (AGM) is a hands-on leader who partners with the General Manager to deliver flawless daily operations, an exceptional guest experience, and a healthy, high-performing team. The AGM champions JAG standards on the floor, develops supervisors and hourly teams, stewards, cost controls, and ensures compliance-while embodying JAG’s culture and service philosophy every shift.\nKey Responsibilities:\nOperational Leadership\nLead floor operations to JAG service standards across all dayparts and activations (à la carte, bar, private dining, events).\nExecute and uphold Standard Operating Procedures (SOPs); identify gaps and propose improvements.\nOversee opening/closing, cash handling, reservations/guest flow, table management, and shift deployment.\nEnsure facility readiness, cleanliness, maintenance follow-up, and adherence to health, safety, and labor regulations.\nSales & Brand Growth\nDrive topline through hospitality-driven sales: reservations strategy, pacing, upselling, features, and promotional initiatives.\nSupport local marketing activations, community outreach, and guest recovery that builds loyalty.\nMonitor guest feedback platforms, address trends with action plans.\nFinancial Performance\nSupport P&L management with the GM: weekly tracking, forecasting, and variance analysis.\nOptimize labor through smart scheduling, productivity targets, and in-shift deployment.\nPartner with Culinary/Beverage on inventory accuracy, COGS controls, and waste reduction.\nTeam Leadership & Development\nRecruit, select, and onboard top talent; maintain a strong bench of supervisors/captains.\nDeliver ongoing training and coaching (service, systems, compliance, product knowledge).\nConduct performance check-ins, document feedback, and support progressive discipline when needed.\nFoster an inclusive, accountable, and learning-focused culture aligned to JAG values.\nGuest Experience & Service Excellence\nBe highly visible on the floor; model anticipatory hospitality and effective table touches.\nLead service line-ups/pre-shift communications; calibrate standards across FOH stations.\nResolve guest issues promptly with empathy and sound judgment; follow through on recovery.\nProject Support & Openings\nAssist with new concept or seasonal/menu launches, pop-ups, and private dining/event execution.\nContribute to opening playbooks, training plans, and readiness checklists as assigned.\nRequirements\n3-5+ years of progressive FOH leadership in upscale/casual-fine or fine dining; prior AGM or Multi-Shift Manager experience preferred.\nDemonstrated success in leading teams on a busy floor while managing costs, quality, and compliance.\nStrong working knowledge of reservations and POS platforms (e.g., Resy/SevenRooms/TOCK; MICROS/Toast), scheduling tools (e.g., HotSchedules), and Google Workspace.\nProven ability to coach, give feedback, and develop supervisors and hourly talent.\nExcellent communication, professionalism, and conflict-resolution skills.\nDOH/Health & Safety, alcohol service, and labor compliance familiarity.\nWine/spirits and culinary knowledge to support menu guidance and sales.\nFlexibility to work nights, weekends, and holidays.\nWorking Conditions & Physical Requirements\nStand and walk for extended periods (up to 8 hours).\nLift/push/pull up to 30 - 50 lbs. occasionally.\nFrequent reaching, bending, listening, and visual acuity in a fast-paced environment.\nExposure to hot/cold environments and cleaning chemicals per safety standards.\nIn Return, We Offer You\nCompetitive compensation and performance-based bonus opportunities\nComprehensive health & wellness benefits\nRetirement savings plans\nEmployee dining discounts\nGrowth in a values-driven, award-winning hospitality group\nEqual Opportunity Employer\nJosé Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.\nSalary Description\n$90,000 to $100,000 per year","description_format":"text","description_chars":4526,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment"],"lifecycle":[{"event":"open","at":"2026-10-03T17:13:57Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.385,"p_room":0.28,"age_days":61,"expected_fill_days":26,"reasons":["conf:0","wave","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/china-chilcano-assistant-general-manager-5","json_url":"https://alion.io/job/china-chilcano-assistant-general-manager-5.json","meta":{"generated_at":"2026-10-13T13:09:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1878945},"rest":"https://alion.io/mcp/rest/get_company?id=1878945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchina-chilcano-assistant-general-manager-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchina-chilcano-assistant-general-manager-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchina-chilcano-assistant-general-manager-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/china-chilcano-assistant-general-manager-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchina-chilcano-assistant-general-manager-5"}]}