{"id":1714978,"url":"https://alion.io/job/chipmong-team-leader-mall-operations","title":"Team Leader, Mall Operations","company":{"id":3857433,"name":"Chip Mong","domain":"chipmong.com","url":"https://alion.io/company/chipmong","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phnom Penh, Cambodia"],"countries":["KH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T12:00:00Z","employer_posted_date":null,"last_verified_at":"2026-08-27T12:00:00Z","board_verified":false,"closed_at":null,"days_open":49,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":49},"description":"1. Daily Operations Management\n Supervise day-to-day mall operations and ensure smooth functioning\n Monitor opening and closing procedures of the mall\n Ensure cleanliness, maintenance, and overall mall condition \n2. Team Supervision\n Lead and coordinate operations staff (cleaning, security, maintenance teams)\n Assign tasks and monitor staff performance\n Provide guidance, training, and support to team members \n3. Tenant Coordination\n Act as point of contact for tenants regarding operational issues\n Ensure tenants comply with mall rules and regulations\n Support tenant onboarding (fit-out, opening preparation) \n4. Customer Experience\n Ensure a safe, clean, and enjoyable environment for shoppers\n Handle customer inquiries and complaints professionally\n Support crowd control and customer flow management \n5. Facilities & Maintenance\n Monitor mall facilities, utilities, and equipment\n Coordinate with maintenance team for repairs and preventive maintenance\n Ensure all systems (lighting, AC, escalators, lifts) are functioning properly \n6. Safety & Security\n Ensure compliance with safety procedures and emergency protocols\n Coordinate with security team to manage risks and incidents\n Assist in emergency response (fire drills, evacuation, etc.) \n7. Event & Promotion Support\n Support mall events, promotions, and marketing activities\n Ensure smooth setup and execution of events\n Coordinate logistics with tenants and vendors \n8. Reporting & Documentation\n Prepare daily and weekly operational reports\n Report incidents, maintenance issues, and tenant concerns\n Maintain proper documentation of operations activities\n\n Bachelor’s degree in Business Administration, Hospitality, or related field\n 1–3 years of experience in mall operations, retail, or facilities management\n Strong leadership and team management skills\n Good communication and problem-solving abilities\n Ability to work flexible hours, including weekends and holidays\n\n- Rewards for over performance","description_format":"text","description_chars":1973,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T18:11:02Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.64,"p_room":0.55,"age_days":49,"expected_fill_days":35,"reasons":["seen:49","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/chipmong-team-leader-mall-operations","json_url":"https://alion.io/job/chipmong-team-leader-mall-operations.json","meta":{"generated_at":"2026-10-16T06:36:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4385,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3857433},"rest":"https://alion.io/mcp/rest/get_company?id=3857433"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchipmong-team-leader-mall-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchipmong-team-leader-mall-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchipmong-team-leader-mall-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chipmong-team-leader-mall-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchipmong-team-leader-mall-operations"}]}