{"id":4060786,"url":"https://alion.io/job/choice-hotels-front-desk-agent","title":"Front Desk Agent","company":{"id":1753535,"name":"Choice Hotels","domain":"choicehotels.com","url":"https://alion.io/company/choicehotels-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bothell, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T08:30:58Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Front Desk Agent\nCountry Inn & Suites by Radisson, Seattle-Bothell\n19333 North Creek Parkway\nBothell, WA 98011\nWe are seeking a fast, fun, and friendly candidate for our full time Front Desk Agent role.\nCompensation range starts at $20.00 per hour, based upon experience and interview criteria, with health benefits and potential for growth into a Supervisor role. Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas.\nWhat We Provide:\nEmployee discounts on thousands of hotels\nHealth Benefit programs\n401k retirement program\nCommission on upsells, paid bi-weekly with regular salary\nFree Parking\nResponsibilities:\nGreeting and engaging all guests while taking personal action to accommodate their individual needs\nCreates an unending energetic environment for our guests and team members\nReviews all guest reservations and plans their accommodation accordingly\nProcesses financial transactions and arranges special billing needs when necessary\nKeeps current on activities, events, and meetings occurring throughout the hotel and in the local area\nManages all guest concerns or requests diligently and without hesitation\nPersonally chauffeuring guests to and from various locations in the immediate area using the company van\nMaintains an “Everyone Sells” vision while driving hotel revenues through upsell efforts\nCommunicates effectively with all hotel departments to guarantee a seamless guest experience\nPrepares daily logs summarizing communications for management and other shifts\nResponsible for answering and fielding all calls to the hotel, both internal and external\nMaintains the confidentiality and respect of our patrons\nTakes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed\nRequirements:\nSelf confidence\nStrong computer skills\nIdeal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer focused environment\nReliable transportation\nOpera PMS experience is a benefit but not a requirement\nStrong verbal, written and interpersonal skills\nStrong attention to detail\nCommitment to exceptional service in any situation\nAbility to maintain a positive and professional attitude when handling all situations\nAdhere to the policies and procedures of the hotel\nAbility to work a flexible schedule including holidays and weekends\nPhysical Requirements:\nOccasional lifting of up to 50 pounds\nAbility to stand for long periods of time\nAbility to hear with 100% accuracy with correction\nAbility to stand and exert well paced mobility for an eight (8) hour shift\nAbility to lift, pull, push up to 70 pounds on an ongoing basis\nMust be able to squat, bend, kneel and twist on an ongoing basis\nChoice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:\nCompetitive compensation and benefits, including medical, dental, and vision coverage\nLeave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance\nFinancial benefits for retirement and health savings\nEmployee recognition programs\nDiscounts at Choice hotels worldwide\nAbout Choice\nChoice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that’s who we are, too.\nAt Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.\nOur corporate office locations:\nNorth Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.\nScottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.\nMinneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.\nField/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.\nChoice’s Cultural Values\nWelcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity\nChoice’s Leadership Principles\nAct with Intention | Lead with Authenticity | Grow & Deliver","description_format":"text","description_chars":5617,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-11T08:30:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 37 · green card filings: 10","filings_12m":37,"filings_prev_12m":28,"green_card_filings_12m":10,"median_offered_wage_usd":129947,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-11T11:27:03Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/choice-hotels-front-desk-agent","json_url":"https://alion.io/job/choice-hotels-front-desk-agent.json","meta":{"generated_at":"2026-11-11T11:27:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20019,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753535},"rest":"https://alion.io/mcp/rest/get_company?id=1753535"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchoice-hotels-front-desk-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchoice-hotels-front-desk-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchoice-hotels-front-desk-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/choice-hotels-front-desk-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchoice-hotels-front-desk-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4060786}},{"tool":"search_jobs","arguments":{"company":"choicehotels.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4060786},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}