{"id":2754032,"url":"https://alion.io/job/choice-hotels-lifecycle-coordinator","title":"Lifecycle Coordinator","company":{"id":1753535,"name":"Choice Hotels","domain":"choicehotels.com","url":"https://alion.io/company/choicehotels-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65698,"max":77292,"currency":"USD","period":"year","gross":null,"usd_annual":77292},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-23T07:21:51Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOB SUMMARY:\nThe Lifecycle Coordinator plays a critical role in ensuring Choice-branded hotels are accurately represented and fully bookable across all distribution channels throughout key lifecycle events, including openings, rebrands, suspensions, reinstatements, and terminations. This role is responsible for the integrity of hotel data, rate accuracy, and seamless distribution across OTA, GDS, and direct booking platforms-directly impacting hotel visibility, guest booking experience, and revenue performance. Serving as a key operational partner, the Coordinator collaborates cross-functionally with Property Support, Distribution, and IT teams to execute timely updates, resolve system discrepancies, and ensure hotels transition smoothly into market. This role also acts as a frontline resource for lifecycle-related system inquiries and issue resolution. This is an individual contributor role with no direct reports, operating within a high-volume, fast-paced support environment.\nNote: This role is 4 days onsite in Scottsdale, AZ not eligible for visa sponsorship now or in the future.\nRESPONSIBILITIES:\nDistribution & Data Integrity\nEnsure hotel content (rates, descriptions, amenities, policies, and imagery) is accurate, complete, and consistently displayed across all booking channels. \nProactively identify and resolve discrepancies that could impact booking accuracy, guest experience, or revenue. \nHotel Onboarding & Lifecycle Execution\nCoordinate end-to-end system setup and activation for new hotel openings, rebrands, and relaunches, including pre-sale readiness. \nExecute lifecycle changes (suspensions, reinstatements, terminations) with precision to prevent booking disruption and guest confusion. \nPerform system validation checks, including GDS initialization and test bookings, to confirm successful activation. \nSystem & Distribution Coordination\nManage data integration from Propel into Choice systems, ensuring accurate property setup and connectivity. \nCoordinate GDS switches and OTA distribution updates for onboarding and brand transitions. \nSupport secondary name updates and ensure changes are reflected across all platforms and stakeholders. \nCross-Functional Collaboration\nPartner with internal teams (Property Support, Distribution, IT, and Operations) to ensure hotels are guest-ready and visible at the appropriate time. \nServe as a primary point of contact for lifecycle-related system questions and issue resolution.\nIssue Resolution & Continuous Improvement\nTroubleshoot system or distribution issues, escalating as needed to drive timely resolution. \nIdentify recurring issues and provide input on process improvements to enhance efficiency, accuracy, and scalability. \nQUALIFICATIONS:\nEmployment Experience\nOne to three years of experience in a customer service, hotel operations, hospitality support, or customer-facing role is strongly preferred.\nExperience supporting hotel onboarding, distribution setup, rate loading, or connectivity across online travel agency and booking platforms is strongly preferred.\nWorking knowledge of hospitality reservation, central management, or distribution systems is preferred.\nExperience with GDS, OTA connectivity, or hotel distribution operations is preferred.\nPrior hotel industry experience, including exposure to openings, rebrands, or lifecycle support processes, is preferred. \nTechnical Skills\nProficiency in Microsoft Office applications, including Excel, PowerPoint, and Word, with the ability to manage data and communicate clearly.\nProficiency with trouble ticket applications, such as ServiceNow, or similar customer support, reporting, and database tools.\nFamiliarity with hotel distribution systems, OTA platforms, GDS workflows, or related reservation technologies is preferred. \nAdditional Skills & Competencies\nStrong problem-solving and critical-thinking skills, with the ability to identify issues and support timely resolution.\nStrong verbal, written, and listening communication skills, with the ability to work effectively across teams and support partners.\nExcellent interpersonal, organizational, and time-management skills, with strong attention to detail and follow-through.\nAbility to manage multiple priorities in a fast-paced environment while maintaining accuracy and service quality.\nEducation Requirements\nHigh school diploma or GED required. Associates degree or higher education preferred.\nSalary Range\nThe salary range for this position is $65,698 - $77,292.\nChoice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:\nCompetitive compensation and benefits, including medical, dental, and vision coverage\nLeave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance\nFinancial benefits for retirement and health savings\nEmployee recognition programs\nDiscounts at Choice hotels worldwide\nAbout Choice\nChoice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that’s who we are, too.\nAt Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.\nOur corporate office locations:\nNorth Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.\nScottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.\nMinneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.\nField/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.\nChoice’s Cultural Values\nWelcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity\nChoice’s Leadership Principles\nAct with Intention | Lead with Authenticity | Grow & Deliver","description_format":"text","description_chars":7211,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-17T01:05:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 37 · green card filings: 10","filings_12m":37,"filings_prev_12m":28,"green_card_filings_12m":10,"median_offered_wage_usd":129947,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":77292,"is_top_pay":true},"html_url":"https://alion.io/job/choice-hotels-lifecycle-coordinator","json_url":"https://alion.io/job/choice-hotels-lifecycle-coordinator.json","meta":{"generated_at":"2026-10-23T08:57:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14379,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753535},"rest":"https://alion.io/mcp/rest/get_company?id=1753535"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchoice-hotels-lifecycle-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchoice-hotels-lifecycle-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchoice-hotels-lifecycle-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/choice-hotels-lifecycle-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchoice-hotels-lifecycle-coordinator"}]}