Patient Financial Coordinator

Overview

Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.

At Chord Specialty Dental Partners, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. Here, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.

How does this shape your job experience?

We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.

Responsibilities

As the Patient Financial Coordinator, you'll:

• Verify, obtain, and document required authorizations for managed Medicaid cases, ensuring all applicable insurance authorizations, referrals, and/or predeterminations are secured based on payer requirements.
• Ensure that the Medical Insurance Verifiers document all cases with a commercial insurance carrier, obtain coverage information and patient liability details (co-pays, deductibles, co-insurance, out of pocket amounts)
• Call commercial scheduled patients once insurance information is received and insurance is verified, no later than 14 days prior to surgery to communicate what is owed the week prior to the surgery date.
• Answer all questions regarding medical benefits for surgery from families and all entities involved in the scheduling and treatment process of the patient.
• Collect and process medical copays no later than 7 days prior to surgery. Set up payment arrangements, with approval from Management, for families who have financial difficulties paying 100% of the medical copay.
• Obtain coverage for the Medical Insurance Verifier as needed.
• Answer, screen and route all incoming calls in a professional manner.
• Seek involvement in activities that promote professional growth and development and performance improvement.
• Maintain an open line of communication with the managers, staff, patients and their families (within laws of HIPPA), physicians and others.

Qualifications

• Associate degree in business preferred. Minimum two years related experience and/or education may be used to satisfy degree requirement.
• ASC health care preferred.
• Excellent people handling and problem-solving skills.
• Excellent organizational skills and attention to detail
• A high degree of accuracy in obtaining and recording information; computer skills.