{"id":3107985,"url":"https://alion.io/job/chowdeck-product-lead-vendor-ops","title":"Product Lead, Vendor Ops","company":{"id":177251,"name":"Chowdeck","domain":"chowdeck.com","url":"https://alion.io/company/chowdeck","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":91,"open_postings":19,"ghost_share":0,"stale_share":0.158,"repost_share":0,"time_to_fill_p50_days":118,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ikoyi, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1427},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T19:53:26Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T15:27:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are\nChowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.\nAt Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.\nWhere you come in\nAs the Product Lead, Vendor Ops at Chowdeck, you will own the products and workflows our vendors rely on to run their businesses with us, and the tools our teams use to keep live operations running smoothly. This covers vendor onboarding and management, business tools, order operations, Ads, wallets and other vendor financial workflows, all with the right financial, risk and compliance controls in place.\nThis role sits where product, operations and revenue meet. You will need to understand how work actually happens on the ground, cut out unnecessary manual steps, and balance commercial growth with vendor trust and order reliability.\nYou will report to the Product Executive and lead a cross-functional product team, coordinating dependencies with other functional teams and working closely with internal and external partners.\nWhat you will own\nThe vendor-facing product experience, including the Vendor Business App and Dashboard.\nVendor onboarding, store management, catalogue workflows and priority self-service capabilities.\nAds product strategy, advertiser value and sustainable monetisation.\nVendor wallets, payouts, lending and the financial, risk and compliance controls around them.\nProduct improvements that reduce friction across vendor, rider, agent and live-order operations.\nVendor and operational readiness for new cities and countries.\nIn this role you’ll be required to:\nSet the product strategy and maintain one prioritised roadmap across vendor and operational needs.\nSpend time with vendors and operations teams to understand where product gaps create manual work, delays or lost revenue.\nGrow Ads in partnership with the relevant teams while protecting advertiser value and the customer experience.\nWork with internal stakeholders and external partners to deliver reliable wallet, payout and lending experiences with the right controls.\nLead discovery, scoping, delivery and post-launch improvement with cross-functional partners.\nJudge impact using adoption, operational effort, order reliability, revenue and partner feedback.\nBring clear recommendations when priorities or risks call for a change to the roadmap.\nWhat success looks like\nVendors can complete more priority workflows without needing operations or engineering to step in.\nThe Vendor Business App and Dashboard become dependable tools vendors come back to again and again.\nAds revenue grows without undermining advertiser value or customer trust.\nWallet, payout and lending experiences run reliably, with clear permissions and controls.\nVendor and live-order problems are spotted early, prioritised consistently and fixed at the root.\nNew-market requirements are documented and delivered without leaving long-term operational workarounds behind.\nYou’re perfect for the role if you have:\nAt least 6 years of product management experience, including significant ownership of B2B, marketplace, fintech or operational products.\nA track record of leading products used by businesses or internal operations teams.\nStrong prioritisation skills and the ability to balance revenue, reliability, risk and user experience.\nComfort working across commercial, operational, financial and technical areas.\nThe ability to turn scattered requests into reusable product capabilities rather than one-off fixes.\nClear communication, strong ownership and sound judgement under pressure.\nBonus points if you have:\nExperience with merchant tools, advertising products, wallets, payouts or lending.\nExperience improving operational workflows through self-service and automation.\nExperience supporting expansion across multiple markets.\nBeyond the paycheck, Chowdeck employees get:\nCompetitive salary\nFull medical coverage\nMacBook Pro for your work\nHousing assistance\nLunch allowance\nA team of smart, kind colleagues invested in your growth\nSpecific benefits, allowances, and coverage may vary by country or city in line with local regulations and market practices. Chowdeck is an equal-opportunity employer and prohibits discrimination and harassment of any kind. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender, or age.","description_format":"text","description_chars":4749,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Apple Macbook"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Delivery","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-22T19:53:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":118,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/chowdeck-product-lead-vendor-ops","json_url":"https://alion.io/job/chowdeck-product-lead-vendor-ops.json","meta":{"generated_at":"2026-10-24T17:30:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25411,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":177251},"rest":"https://alion.io/mcp/rest/get_company?id=177251"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchowdeck-product-lead-vendor-ops"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchowdeck-product-lead-vendor-ops"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchowdeck-product-lead-vendor-ops"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chowdeck-product-lead-vendor-ops\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchowdeck-product-lead-vendor-ops"}]}