{"id":2599776,"url":"https://alion.io/job/chowtaifook-branch-manager","title":"Branch Manager","company":{"id":2768194,"name":"Chow Tai Fook","domain":"chowtaifook.com","url":"https://alion.io/company/chowtaifook","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5018},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-20T16:00:00Z","employer_posted_date":"2026-09-20","last_verified_at":"2026-11-04T16:50:31Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"About the Company\nJoining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage. This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.\nWe prioritise employee well-being, offering comprehensive wellness programs designed to support your health in all areas. Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement. By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.\nWe welcome you on our Group's journey to be the most trusted jewellery group that is a lifetime partner for every generation.\nKey Responsibilities\nProvide top-notch customer experience which includes handling feedback from customers, building strong customer relationships\n\nIn-charge of the daily operations in running the store, achieving revenue and profit targets through effective resource management\n\nManage the in-store inventory, includes conducting stock audit ensuring company protocols regarding operations, security and inventory control are adhered to\n\nManage the team members’ performance and roster planning\n\nLead and motivate colleagues through coaching, training and development\n\nEnsure store teams maintain effective merchandising and visual standards\n\nPreparation of reports to submit to management and relevant stakeholders\n\nEnsure that branch complies with regulations and policies\n\nAct as a liaison between the stores and upper management, ensuring clear communication and alignment with company goals\n\nPerform ad-hoc tasks and projects as assigned\n\nRequirements\nMinimum 7 to 10 years of retail experience, with 3-5 years in a managerial role in luxury retail, preferably in jewellery, watches, or fashion.\n\nProven track record of achieving sales targets and managing high-value transactions.\n\nA diploma or degree in Business Management, Retail Management, Luxury Brand Management, or related fields. Certification in gemology (e.g., from GIA) is a plus.\n\nExceptional interpersonal skills to handle VIP clients with sound understanding of luxury service standards (eg. clienteling)\n\nStrong focus on sales KPIs, CRM, and client retention strategies.\n\nAbility to analyze store performance and develop strategies for revenue growth.\n\nFamiliar with POS systems, inventory software, and retail operations.","description_format":"text","description_chars":2747,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T07:54:53Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.709,"p_room":0.45,"age_days":44,"expected_fill_days":29,"reasons":["conf:13","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/chowtaifook-branch-manager","json_url":"https://alion.io/job/chowtaifook-branch-manager.json","meta":{"generated_at":"2026-11-04T23:48:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2768194},"rest":"https://alion.io/mcp/rest/get_company?id=2768194"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchowtaifook-branch-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchowtaifook-branch-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchowtaifook-branch-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chowtaifook-branch-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchowtaifook-branch-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2599776}},{"tool":"search_jobs","arguments":{"company":"chowtaifook.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2599776},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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