{"id":2202899,"url":"https://alion.io/job/christianacare-performance-improvement-program-manager-rn","title":"Performance Improvement Program Manager - RN","company":{"id":8635,"name":"ChristianaCare","domain":"christianacare.org","url":"https://alion.io/company/christianacare","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":33,"ghost_share":0,"stale_share":0.606,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newark, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":195000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3691},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T22:00:22Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T13:49:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Details\nAre you looking to join a healthcare company that is based on excellence and love? Then this is the position you need to check out!\nChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.\nChristianaCare Offers\nFull Medical, Dental, Vision, Life Insurance, etc.\nTwo retirement planning offerings, including 403(b) with company contributions\nGenerous paid time off with annual roll-over and opportunities to cash out\n12-week paid parental leave\nIncredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!\nAbout This Position\nThis position will be responsible for managing and operationalizing performance improvement related projects throughout ChristianaCare under the direction of the Patient Experience leadership. The Program Manager will be the facilitator, analyst, and consultant, assisting and guiding the support teams to redesign and improve processes, behaviors, and outcomes. This role will also develop project plans and timelines, bringing together resources as needed. This position will also work with many functional areas throughout Christiana Care.\nPRINCIPAL DUTIES AND RESPONSIBILITIES:\nLeads project teams from design implementation to completion ensuring that all goals and objectives are met throughout the process.\nResearches and implements innovative approaches to improving Patient Experience practices through design improvement projects and methodologies.\nUtilizes data from various and appropriate sources to develop effective benchmarks used in the data analysis to change practice.\nPlans, develops, and maintains work in an organized manner that is consistent with the department leadership and organizational goals.\nAnticipates the needs of customers and addresses these promptly and appropriately.\nSupports meetings by preparing and sending out the appropriate meeting materials and sends communications prior to and after meetings.\nPrepares, analyzes, and presents detailed data and project related information to support the work.\nAssists in developing presentations that provide clear accurate information and are supported with exhibits, PowerPoint presentations, oral and or written reports.\nPerforms assignments that need to be completed, even when outside the scope of routine responsibilities; adaptable to changing departmental conditions: team worker\nMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:\n\nBachelor’s Degree required; Master’s preferred\n5+ years of project management experience\nExperience with health care operations\nProven success managing large projects using multiple project management techniques\nExperience evaluating and implementing new technology solutions\nDemonstrated certification and /or experience in advanced improvement science methodologies (LEAN, Six Sigma, etc.)\nHourly Pay Range: $42.11 - $67.37This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.\nPost End Date\nOct 17, 2026EEO Posting Statement\nChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/","description_format":"text","description_chars":5269,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T22:00:22Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/christianacare-performance-improvement-program-manager-rn","json_url":"https://alion.io/job/christianacare-performance-improvement-program-manager-rn.json","meta":{"generated_at":"2026-10-12T17:55:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8635},"rest":"https://alion.io/mcp/rest/get_company?id=8635"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchristianacare-performance-improvement-program-manager-rn"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchristianacare-performance-improvement-program-manager-rn"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchristianacare-performance-improvement-program-manager-rn"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/christianacare-performance-improvement-program-manager-rn\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchristianacare-performance-improvement-program-manager-rn"}]}