{"id":2792731,"url":"https://alion.io/job/christies-bids-client-service-coordinator-2","title":"Bids & Client Service Coordinator","company":{"id":41226,"name":"Christie's","domain":"christies.com","url":"https://alion.io/company/christie-s","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Lottie","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T16:22:44Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Why This Role Matters\nThe Bids & Client Service Coordinator provides exceptional client experiences to internal and external clients. With responsibilities across Bids and Client Services, this hybrid role requires the Coordinator to understand and assist with the execution of bids across all bidding channels, and a variety of client service activities. Embodying Christie’s core values and upholding Christie’s Client Service Standards, the Bids & Client Service Coordinator handles client queries via email, phone, Live Chat and in person as they relate to all transactional aspects of bidding, buying and selling in upcoming auctions.\nHow You'll Make an Impact\nCommunicate directly with internal and external clients (phone, email, live chat and in-person) adhering to Christie’s Client Service Standards.\nMonitor inboxes across Bids & CS task areas, responding in a timely manner inline with departmental standards. \nPerform Bids tasks as assigned, including but not limited to inbox management, preparation of Auctioneers Books and Telephone Bid allocation, auction clerking responsibilities, Christie’s LIVE activities, online sale management, sale closing procedures, reporting for Specialist Departments.\nPerform Client Service tasks as assigned, including but not limited to Phones, Auction Estimates, Front of House, Online UK, Live Chat, CS Desk responsbilties (registrations, payments and collections), info@christies.\nSupport internal and external clients with all aspects of bidding, providing guidance and processing requests across all bidding channels. \nMaster Christie’s systems, including LIVE Bid Management, Dotcom Admin tool, JDE and COS.\nHandle internal and external client queries via phone.\nBuild strong stakeholder relationships and follow correct procedures for anti-money laundering and credit control, liaising with respective teams when required. \nSupport Supervisors and Seniors with department training along with training and management of casual staff. \nProvide telephone bidding, and Christie’s LIVE clerking support if requested.\nProvide offsite sale support to global Service Operations teams if required both in person and remotely.\nDemonstrate flexibility by supporting with sale, inbox and FOH coverage during evenings and weekends as required.\nMaintain and handle sale document archiving and audits.\nDemonstrate a strong awareness of overall business activities and the ability to communicate relevant information.\nOther duties as assigned by Manager\nWhat you’ll bring to the team\nEnthusiastic, flexible team player \nAbility to remain calm under pressure.\nStrong experience of prioritising tasks to tight deadlines.\nAccuracy and attention to detail in dealing with all client data.\nExcellent ability to multi-task and prioritise, demonstrating excellent organisational skills. \nAbility to demonstrate strong communication skills across all channels of communication.\nStrong focus on excellent client service.\nExtensive experience of Microsoft packages and other specialised systems. \nProfessional appearance following specified dress code. \nCommitment to regular and punctual attendance.\nAbility to work well as a team and promote team effectiveness.\nDesire to learn and take on new challenges.\nExcellent verbal and written presentation skills.\nProven time/task management and problem solving abilities.\nAbility to build strong relationships internally and externally and be an ambassador for Service Operations.\nAble to work in a fast paced multi-tasking environment.\nA problem solver with the ability to seek continuous improvement.\nExcellent general IT skills.\nWhat’s great about working for us\n25 days annual leave + 1 day Birthday leave \nChristie’s Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family\nAdditional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on\nVolunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you\nDonation matching of up to £500 per annum to help you support the organisations you care about\nFlexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable) \nAccess to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues\nDiscretionary Bonus (dependent on the business and employee performance payable in March each year) \nGenerous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)\nPrivate Health Insurance - no employee contribution needed, subsidised for other family members \nDental Insurance - (may be extended at personal cost) \nGenerous Income Protection Insurance in the event of accident, sickness or injury after 12 months\nCompetitive Life Insurance policy from first day \nEmployee Assistance Programme - access to personal advice and support services including counselling \nEyecare vouchers (once a year) \nCycle to Work scheme\nChristie’s Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops\nSeniorcare by Lottie, a comprehensive eldercare solution \nRobust family first policy:\nØ 16 weeks full pay on Maternity Leave\nØ Four-day week, for eight weeks, at full pay on return from Maternity Leave\nØ Dependent back-up care: 10 sessions/ days of childcare or eldercare per year\nØ The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…\n\nClosing date: Sunday 1st November 2026\nSalary: £30,000\n#LI-Hybrid\n*Christie’s reserves the right to change company benefits at any time","description_format":"text","description_chars":5760,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Dental insurance","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Auctions","Luxury Retail"],"lifecycle":[{"event":"open","at":"2026-10-17T20:38:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:2","win:early"],"computed_at":"2026-10-18T18:47:25Z"},"pay":null,"html_url":"https://alion.io/job/christies-bids-client-service-coordinator-2","json_url":"https://alion.io/job/christies-bids-client-service-coordinator-2.json","meta":{"generated_at":"2026-10-18T18:47:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23192,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":41226},"rest":"https://alion.io/mcp/rest/get_company?id=41226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchristies-bids-client-service-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchristies-bids-client-service-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchristies-bids-client-service-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/christies-bids-client-service-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchristies-bids-client-service-coordinator-2"}]}