{"id":3104418,"url":"https://alion.io/job/chroma-scape-quality-lab-manager","title":"Quality Lab Manager","company":{"id":3868905,"name":"Chroma Scape","domain":"chromascape.com","url":"https://alion.io/company/chromascape","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Science & Research","role_family":"Science & Research","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fleetwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":638},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-22T16:41:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T10:28:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"POSITION DESCRIPTION\n\nPOSITION TITLE:\nQuality Manager\nPAY STATUS:\nSalary\nPLANT/LOCATION:\nAll Plants\nDEPARTMENT:\nQuality\nOVERVIEW OF POSITION:\nCoordinate primary site-specific activities. Assist site with focus on CI, customer focus and satisfaction, and Product and System Quality.\nPOSITION RELATIONSHIPS\nSUPERVISES:\nPrimary Site Quality Lab technicians.\nSUPERVISED BY:\nVP of Quality\n\nRESPONSIBILITIES OF THIS POSITION:\nMaintaining and improving the Quality Management System (QMS) for the site to address industry requirements, evolving business needs, and alignment across the region.\nBuild up partnerships and liaise with various stakeholders/cross functional teams to ensure successful seamless collaborations and cooperation within the company.\nWork to ensure that quality issues/complaints are analyzed and resolved with an understanding that timeliness and accuracy is critical to business.\nManage and lead primary site staffing and talent management of Quality team members.\nResponsible for supporting primary on-site internal, customer and 3rd party audits and working with the site to close out action requests.\nParticipate in site specific customer calls.\nServe as a member of the Material Review Board (MRB) to ensure timely and effective resolution of materials. \nResponsible for supporting annual site Management Reviews\nResponsible for reviewing and updating designated site quality documents to ensure compliance with the ISO Quality Standards\nIdentify relevant Continuous Improvement opportunities for the Quality Management processes and systems based on customer feedback, audits, complaints, etc.\nAssist and facilitate complaint investigations for complaints from customers.\nResponsible for maintaining an Awareness program with the target to increase understanding of ChromaScape product applications and effects of quality defects at site.\nServe as a recognized expert to facilitate major change projects ensuring the right cross functional team is assembled, special data analysis is obtained as required and robust reports are generated.\nShare Quality Learnings\nSupervise daily operations of the Quality Control Laboratory, ensuring timely and accurate testing of raw materials (as needed), in-process samples, and finished goods.\nEnsure all testing is performed in accordance with approved methods, specifications, and quality procedures.\nReview and approve laboratory results and release decisions in alignment with quality standards.\nOwn the calibration program for laboratory instrumentation (e.g., spectrophotometers, color measurement systems, viscometers, etc.).\nEnsure calibration schedules are maintained, documented, and audit ready.\nCoordinate and perform preventative maintenance on laboratory instruments and equipment.\nTroubleshoot instrumentation issues and work with vendors as needed.\nLead investigation and resolution of nonconforming products and out-of-specification (OOS) results.\nAssist with root cause analysis, corrective and preventive actions (CAPA), and documentation.\nPartner with Operations to prevent recurrence and reduce quality escapes.\nLead the investigation of customer complaints, including data review, sample testing, and corrective actions.\nSupport continuous improvement initiatives focused on improving product consistency, batch-to-batch performance, and right-first-time quality.\nMaintain laboratory organization, cleanliness, and safety in compliance with site standards and regulatory requirements.\nManage ordering, inventory, and control of laboratory chemicals, reagents, standards, and consumables.\nEnsure proper storage, labeling, and disposal of laboratory chemicals and waste.\nManage and coach laboratory technicians, as applicable.\nSupport training, competency development, and professional growth of direct reports.\nReinforce a culture of accountability, safety, and data integrity within the lab.\nTrack and report key quality metrics to site and/or corporate leadership.\nAll other duties assigned as needed\nMiscellaneous\nTo support the vision, mission and guiding principles of the company.\nEnsure all associates and contract personnel observe applicable Safety, Health, Quality and Environmental rules and guidelines. The use of appropriate personal protective equipment when required.\nAttend and participate in training opportunities and seminars relevant to this position.\nAdhere to company operating procedures, rules, employment, safety and quality policies.\nUnderstand the company Quality Policy and how this role plays a part\nAny other duties as assigned\nKey Behavioral Competencies\nPriority Management, Accountability and Integrity, Safety, Teamwork, Effective Communication, Pragmatic, Solutions Oriented, Flexible, Ready to adapt in a fast evolving/changing environment.\n\nSPECIFIC EXPERIENCE OR TRAINING PREFERRED:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nCompetent / comfortable with use of information technology including Outlook, PowerPoint, Word and Excel. \nBachelor’s degree in engineering, chemistry, Biology, or a related technical field required.\n+3 years of progressive leadership experience in a chemical manufacturing environment, including multi-site oversight preferred but not required\nIdeally Six Sigma / LEAN trained\nBackground in dispersion chemistry preferred\nExperience in leading transformational change within multi-disciplinary environment is a plus.\nUnderstanding of ISO 9001 (auditor training preferred) as well as any associated documents. \nAbility to manage complex projects as needed \nAbility to speak effectively before groups of customers or associates of organization. Ability to influence and motivate others\nStrong leadership skills, ability to embark people on new journey\nExcellent planning/organizational skills.\nGood analytical, synthesis and communication skills (both written and verbal).\nInstinctive improvement and creative mindset.\nDrive for continuous unrelenting improvement using statistical tools.\nBe passionate about success.\nPHYSICAL/ENVIRONMENTAL DEMANDS:\nThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the associate is regularly required to talk or hear.\nThe associate occasionally is required to sit; use hands to finger, handle, or feel; and reach with hands and arms.\nThe associate is frequently required to stand and walk.\nThe associate may occasionally lift up to 55 pounds and manually move product.\nSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.\nWhile performing the duties of this job, the associate may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.\nAbility to travel (5 - 10%).","description_format":"text","description_chars":7216,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Natural Resources","Chemical Manufacturing","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-22T18:33:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":23,"reasons":["conf:0","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/chroma-scape-quality-lab-manager","json_url":"https://alion.io/job/chroma-scape-quality-lab-manager.json","meta":{"generated_at":"2026-10-25T14:31:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868905},"rest":"https://alion.io/mcp/rest/get_company?id=3868905"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchroma-scape-quality-lab-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchroma-scape-quality-lab-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchroma-scape-quality-lab-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chroma-scape-quality-lab-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchroma-scape-quality-lab-manager"}]}