{"id":1752885,"url":"https://alion.io/job/chubb-esis-recovery-operations-assistant","title":"ESIS Recovery Operations Assistant","company":{"id":18935,"name":"Chubb","domain":"chubb.com","url":"https://alion.io/company/chubb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":118,"ghost_share":0,"stale_share":0.873,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":42000,"max":58000,"currency":"USD","period":"year","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-02T18:45:09Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-02T23:14:23Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"ESIS is seeking a Recovery Operations Assistant to support daily recovery processing, mail handling, and operational coordination within RSI Operations. This role is responsible for maintaining accurate controls over incoming recovery checks, completing cash entry and deposit activities, reconciling wire and ACH payments, and supporting month-end financial reporting. The Recovery Operations Assistant also helps ensure timely handling of correspondence, document indexing, and service requests while partnering with internal teams to support efficient operations.\nKey Responsibilities\nCheck and Wire Processing\nMaintain accurate controls over incoming recovery checks received by mail and forwarded from Chubb and ESIS claim offices.\nComplete daily cash entry, processing, and balancing activities.\nPrepare and process daily deposits using banking software.\nReconcile wire and ACH payments received through banking systems.\nMaintain detailed and accurate records of incoming recovery funds in the Master Check Log.\nSupport month-end financial reporting for RSI Operations leadership.\nUnit Support and Teamwork\nRespond promptly and accurately to service requests from internal and external customers.\nSupport other RSI recovery teams as needed to help ensure operational continuity.\nIdentify trends in quality or workflow issues and escalate them to the Team Leader and Operations Manager as appropriate.\nMail and Correspondence\nHandle incoming mail and correspondence, including scanning and indexing documents into the claim system.\nAssist with processing and distributing daily RSI letters to the appropriate parties in a timely manner.\n High school diploma or equivalent required; associate degree preferred.\n1+ years of administrative, operations, finance, or claims support experience.\nProficiency with banking software,Microsoft Office applications and other data entry systems.\nStrong written and verbal communication skills.\nStrong organizational skills, planning ability, and attention to detail.\nAbility to manage multiple priorities and meet deadlines in a fast-paced environment.\nAbility to work collaboratively with internal teams and external partners.\nFamiliarity with insurance operations, particularly claims and recoveries, also preferred.\nESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre- and post-loss services.\nThe pay range for the role is $42,000 to $58,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.","description_format":"text","description_chars":3228,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-10-03T09:29:54Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.267,"p_room":0.28,"age_days":30,"expected_fill_days":12,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":58000,"is_top_pay":true},"html_url":"https://alion.io/job/chubb-esis-recovery-operations-assistant","json_url":"https://alion.io/job/chubb-esis-recovery-operations-assistant.json","meta":{"generated_at":"2026-11-03T02:26:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3119,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18935},"rest":"https://alion.io/mcp/rest/get_company?id=18935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchubb-esis-recovery-operations-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchubb-esis-recovery-operations-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchubb-esis-recovery-operations-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chubb-esis-recovery-operations-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchubb-esis-recovery-operations-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1752885}},{"tool":"search_jobs","arguments":{"company":"chubb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1752885},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}