{"id":1314517,"url":"https://alion.io/job/chubb-fire-security-branch-administrator","title":"Branch Administrator","company":{"id":2114471,"name":"Chubb Fire & Security","domain":"chubbfs.com","url":"https://alion.io/company/chubbfs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":69,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":99000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1450},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-09-29T04:45:34Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We are looking for an experienced Branch Administrator to join our busy and dynamic Electronic Security team in Townsville.\nAbout us\nAt Chubb Fire & Security Australia, our unwavering mission is to safeguard lives and properties through our comprehensive fire safety and security solutions. We are driven by a steadfast commitment to PROTECT PEOPLE FIRST, ensuring their well-being is at the forefront of everything we do. Our enduring purpose extends beyond mere products and services; we strive to BUILD GREAT LEADERS, who will shape the future of our industry. As a renowned industry leader and a proud member of the API Fire and Security group of companies, we leverage our collective expertise and resources to deliver innovative solutions that redefine the boundaries of safety and security.\nAbout the Role\nWe are currently seeking an energetic and experienced Branch Administrator to join our Electronic Security Townsville team, reporting to the Regional Manager Electronic Security, Far North QLD. This role will be responsible for the administration of 3 branches - Townsville, Cairns and Rockhampton.\nDuties and Responsibilities include but are not limited to:\nCoordinate between the administration, planning and field teams to prioritise and attend to business and client needs.\nAssist management team with gathering information and reports and liaising with clients.\nAssist management with streamlining process and procedures to maximise efficiency.\nFleet management - service and scheduling.\nHelp coordinate scheduling with supervisors.\nCoordinate accommodation needs and requirements.\nCoordinate staff medical requirements.\nComplete invoicing for customers where required.\nManage and work through discrepancies with key internal and external customers to provide resolutions to problems.\nAnswering phone calls and business emails.\nProcessing stock movements, stocktakes , stock control\nAssist with a wide support team in delivering business functions to properly serve client expectations.\nPerforming support administration functions in a timely and efficient manner to meet the expectations of the business.\nEnsuring records are professionally managed and the branch complies with company audit requirements. \nAbout You\n2+ years’ experience in Administration or experience working in a similar role with strong focus on administration functions.\nAbility to obtain and maintain a Forklift licence\nAustralian Citizen or Permanent Resident\nStrong attention to detail\nExceptional communication skills.\nProficient time management and organisation skills.\nProficiency in Microsoft Office programs, such as Outlook, Word and Excel.\nPrevious experience using Pronto is desirable.\nPrevious experience with customer portals\nPrevious experience conducting site inductions is desirable\nAbility to collate and analyse data to support dispute resolution process with clients.\nAbility to problem solve and improve processes.\nCommitted to ongoing learning and development.\nSelf-motivated and the ability to work independently and autonomously.\nWhat we will offer you:\nCompetitive remuneration package\nSupportive team structure with all training provided.\nPlanning and support for progression towards any role within Chubb\nWorking for a global organisation which brings job stability and where you are treated like family.\nAccess to Chubb People Matters - an employee discount platform with access to hundreds of discounts from health, groceries, electronics and more\nApply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.\nAre you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!\nWe believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language background\nAdditional Information\n About Us, Our Culture & What We Can Offer You\nEstablished over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies\nWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.","description_format":"text","description_chars":4774,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-26T18:00:34Z"}],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.481,"p_room":0.75,"age_days":10,"expected_fill_days":13,"reasons":["conf:0","stale_co","win:late","comp:junior,brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/chubb-fire-security-branch-administrator","json_url":"https://alion.io/job/chubb-fire-security-branch-administrator.json","meta":{"generated_at":"2026-09-29T05:17:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4951,"day_limit":5000,"remaining_today":49,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}