{"id":1360331,"url":"https://alion.io/job/chubb-fire-security-operations-support-specialist","title":"Operations Support Specialist","company":{"id":2114471,"name":"Chubb Fire & Security","domain":"chubbfs.com","url":"https://alion.io/company/chubbfs","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":69,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Harare, Zimbabwe"],"countries":["ZW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":114000,"period":"year","method":"role_country_seniority_unknown","sample_n":22},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-04-01T00:00:00Z","employer_posted_date":"2026-04-01","last_verified_at":"2026-09-28T23:23:52Z","board_verified":true,"closed_at":null,"days_open":181,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":180},"description":"About Us\nWith over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry-leading expertise, trusted reliability, and forward-thinking technology to every customer and community we serve.\nAbout the Role:\nChubb Fire & Security Australia is seeking a detail-orientedOperations Support Specialistto support our service and operational teams in Salisbury on a 6-month fixed-term contract.In this role, you will play a key part in ensuring accurate order processing, billing, and customer portal administration while working across multiple enterprise systems.\nThis position is ideal for someone who thrives in astructured, high-volume environment, values process accuracy, and enjoys collaborating with cross-functional teams to deliver exceptional operational support.\nKey Responsibilities:\nCustomer Portal Administration\nMaintain and manage third-party customer portals.\nUpload compliance documents such as certificates and insurance documentation.\nSubmit claims and invoices through customer portals when required.\nOperations & Administrative Support\nProvide transactional administrative support aligned with operational processes.\nEnsure system data accuracy and adherence to defined service levels and process controls.\nSystems & TechnologyYou will regularly work with:\nMicrosoft Dynamics (Field Service)\nPronto\nZoho\nMicrosoft 365 (Outlook, Excel, Teams, SharePoint)\nPre-Employment Requirements\nThe successful candidate will be required to undertake a mandatory pre-employment medical assessment, Drug & Alcohol test, and a National Police Check.\nWe are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds\nAdditional Information\n About Us, Our Culture & What We Can Offer You\nEstablished over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies\nWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.","description_format":"text","description_chars":2782,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-27T23:39:48Z"}],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.084,"p_room":0.28,"age_days":180,"expected_fill_days":13,"reasons":["conf:0","stale_co","win:tail","crowd:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/chubb-fire-security-operations-support-specialist","json_url":"https://alion.io/job/chubb-fire-security-operations-support-specialist.json","meta":{"generated_at":"2026-09-29T01:57:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1620,"day_limit":5000,"remaining_today":3380,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}