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The candidate should have a strong background in web applications, services, WCF, MVC, REST APIs, Microservices (containerized apps) using the .NET framework, along with proficiency in both front-end and back-end technologies.. This positions main job requirement is to provide production support. The position will monitor all the tickets and queues assigned to the application group and resolve the applications issue, batch issues etc to ensure smooth function of the application.\nKey Responsibilities:\nProvide production support for application using .NET technologies (C#, ASP.NET, .NET core, MVC, WCF)\nAnalyse issues reported by users and implement resolutions \nProduction Support activities include handling job failures, debugging data issues, root cause analysis of failures and working with business and interface IT partners to fix, restart or reprocess. \nSupport also includes performing test runs for interface partners, generate relevant test results & reports and responding to outages. \nContinuous process improvements are carried out to enhance error handling, change rules & mappings, increase automation, and reduce incident count. \nAttending major incident management calls\nPerform minor enhancement work (design and develop)\nGood expertise on the service-now produce usage\nAbility to alert and respond to the issues.\nTrack and follow through the issues until complete\nWork/coordinate with interfacing application teams for issue resolution\nBuild knowledge base\nAble to work in shifts (US EST and LATAM)\nWork with application development, understand new functionality being implemented and provide production support as necessary\nParticipate/Support (application or infrastructure) as necessary\nParticipate/Perform DR activities\nStay updated with the latest trends and best practices in .NET development and front-end/back-end technologies\nIdentify opportunities to improve application performance, security, and scalability\n Technical Skills:\nGood proficiency in .NET frameworks (ASP.NET, .NET Core, C#) and IDE\nExperience with front-end technologies such as HTML, CSS, JavaScript, and modern frameworks (e.g., Angular, React, Vue.js)\nExperience with relational databases design, development (e.g., IBM DB2, MS SQL Server) and proficiency in SQL\nFamiliarity with RESTful APIs, Web Services, and Microservices architecture\nExperience in use of source code management (Git, GitHub), DevOps, CICD\nExperience with deployment of microservices into containers, code into on-prem environments\nExperience with Cloud platforms (Azure), integrate with API Management, Key Vaults, Storage, AZ functions, AppInsights, App Services, Web Apps and so on\nExperience in producing and consuming messages with Kafka, integration with SailPoint/OIM, Vaults like CyberArk\nSoft Skills:\nStrong analytical and problem-solving skills\nExcellent communication and interpersonal skills\nAbility to work independently and collaboratively in a team environment\nAbility to work in an agile development environment\nExperience:\n4 to 6 years hands on experience in .NET frameworks and application production support\nExperience on small enhancement work (minor development work - designing and develop ETL workflows) \nExperience in organization standards, participation full project development life cycle right from requirements gathering, development to implementation and support, change management process, warranty support procedures (incidents/problems/changes)\nWorking experience in Agile environment and Scrum framework process (ceremonies, daily standups, agility, responsibilities and accountability)\n Experience in use of JIRA for requirements, development, daily updates, deployments and communication with project stakeholders","description_format":"text","description_chars":3828,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-09-30T07:32:54Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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