{"id":3958655,"url":"https://alion.io/job/chubb-lead-business-analyst","title":"Lead Business Analyst","company":{"id":18935,"name":"Chubb","domain":"chubb.com","url":"https://alion.io/company/chubb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":109,"ghost_share":0,"stale_share":0.899,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"BPMN","optional":false},{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Hallucination","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Jira","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Power BI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-09T05:49:57Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T04:24:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Chubb\nChubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: http://www.chubb.com/\nAbout Chubb India\nAt Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.\nPosition Details:\nJob Title: Lead Business Analyst\nFunction/Department: Business Analysis\nLocation: Hyderabad\nEmployment Type: Full-time\nAbout The Role:\nJoin Chubb's APAC Claims Technology team as a Lead Business Analyst, shaping the requirements, process design and delivery of a next-generation, multi-market insurance claims platform. This is not a conventional business analysis role. You will work in an AI-augmented delivery model where AI agents help draft epics and stories, analyze requirements, generate test scenarios and keep documentation current, and you will lead how the team uses these capabilities responsibly. You act as the key link between Claims business stakeholders (Product Owners, Production Support Operations. engineering teams and set the standard for requirement quality across the region.\nYour Team:\nYou will be part of the APAC Claims Technology team, a regional group within Chubb Global Claims Technology. The team is responsible for technology delivery, platform engineering, and product feature adoption across the APAC region, serving Insureds, Agents, and diverse Chubb customer segments on the claims platform.\nKey Responsibilities:\nLead discovery to delivery Own business analysis end to end for APAC claims initiatives: elicitation, process mapping, solution definition, UAT support and release readiness\n\nBridge business and technology Partner with Product Owners, Claims Operations, and Engineering leads to turn business needs into clear, prioritized, testable backlog items\n\nOwn story quality Set the bar for epics, user stories, acceptance criteria and bugs in Jira, well scoped enough for engineers and AI coding agents to implement independently\n\nWork with AI as a partner Use AI assistants such as Claude and Model Context Protocol (MCP) tools to analyze documents and regulations, draft requirements, summarize stakeholder input, generate acceptance criteria and test scenarios, and query and update Jira and Confluence. Set team standards for prompts, story templates and review checkpoints, and validate AI output against business rules, regulatory expectations and data privacy requirements before it is accepted or shared\n\nDeliver business value Link epics and stories to business outcomes and measurable KPIs, define success measures up front, and track benefits realisation after release with Product Owners and Claims stakeholders\n\nDrive analysis delivery Plan and track analysis work across sprints and program increments, keeping the backlog ready, and raising dependencies, risks and scope changes early with Product Owners and delivery leads\n\nSupport operations Bring business context to incident and defect triage to drive swift root cause analysis and resolution\n\n 10+ years of business analysis experience in complex, enterprise-scale technology programs, including 3+ years leading analysts or workstreams, with relevant certifications such as CSPO or SAFe POPM\n\nPrior experience in insurance, claims or financial services, ideally across multiple APAC markets, with familiarity with the end-to-end claims lifecycle (FNOL, triage, adjudication, settlement, recovery), claims platforms, and the regulatory, compliance and data privacy requirements that affect claims\n\nStrong requirements elicitation, process modelling (BPMN or equivalent), as-is and to-be and gap analysis, user story writing and acceptance criteria definition\n\nRequirements documentation and traceability: business and functional requirements, use cases, non-functional requirements and traceability from requirement to test and release\n\nBusiness value and prioritisation: value-based prioritisation (for example MoSCoW or WSJF), business cases with cost-benefit and impact analysis, outcome-based success measures, and validating that delivered solutions achieve the intended value\n\nStrong analytical thinking and problem-solving, with the ability to resolve ambiguity and conflicting stakeholder needs\n\nProven Agile delivery and product backlog management: refinement, sprint planning and UAT coordination, and building and sequencing the backlog from roadmap to sprint level with a clear definition of ready and done\n\nDelivery planning and coordination skills: supporting sprint and program increment planning, release readiness, and maintaining risks, issues and dependency logs in partnership with Product Owners and delivery leads\n\nCross-team dependency management through close collaboration between Product Owners and Business Analysts: jointly identifying, prioritising and resolving dependencies across teams and aligning scope, priorities and delivery commitments to keep work on track\n\nLeadership qualities: ability to inspire, coach and develop analysts, lead by example, make sound decisions under ambiguity, take ownership and accountability, and build trust with senior stakeholders\n\nAdvanced Jira and Confluence skills, including JQL, dashboards, workflows and reporting\n\nStrong stakeholder management, facilitation and negotiation skills, with the ability to influence senior business and technology leaders\n\nWorking knowledge of APIs, integration patterns and data concepts, with data analysis skills (for example SQL, Excel or Power BI) to validate assumptions and support evidence-based decisions, and enough technical fluency to collaborate effectively with engineers and architects\n\nExcellent verbal and written communication, with the ability to collaborate across distributed, cross-functional teams.\n\nAI skills: the differentiator\nComfort with AI-assisted analysis and agentic tooling is a core expectation, not a bonus.\nHands-on, regular use of generative AI assistants (Claude or equivalent) for analysis, documentation, test design and reporting\n\nStrong prompt engineering instincts: precise task descriptions, the right context, and well-scoped requests that produce reliable output\n\nAbility to write clear, well-scoped story files that AI coding agents can implement independently\n\nBasic understanding of Model Context Protocol (MCP), the standard that lets AI assistants call tools such as Jira and Confluence\n\nAwareness of Retrieval-Augmented Generation (RAG): how structured context, good naming and explicit documentation improve AI output\n\nUnderstanding of responsible AI, including hallucination risk, bias, data privacy, confidentiality and human-in-the-loop review\n\nAbility to critically evaluate AI output against business rules, policy wording and regulatory requirements before acceptance\n\nExperience identifying and shaping AI and automation use cases, and measuring their business value\n\nExperience with structured agentic development methodologies such as BMAD, where AI agents participate across the delivery lifecycle\n\nWhy Join Us?\nBe at the forefront of digital transformation in the insurance industry.\n\nLead impactful initiatives that simplify claims processing and enhance customer satisfaction.\n\nWork alongside experienced professionals in a collaborative, innovation-driven environment.\n\nWhy Chubb?\nJoin Chubb to be part of a leading global insurance company!\nOur constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.\n\nIndustry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence\n\nA Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026\n\nLaser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results\n\nStart-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter\n\nGrowth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment\n\nEmployee Benefits\nOur company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:\nSavings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances\n\nUpskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.\n\nHealth and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.\n\nApplication Process\n\nOur recruitment process is designed to be transparent, and inclusive.\nStep 1: Submit your application via the Chubb Careers Portal.\n\nStep 2: Engage with our recruitment team for an initial discussion.\n\nStep 3: Participate in Hacker Rank assessments/technical/functional interviews and assessments (if applicable).\n\nStep 4: Final interaction with Chubb leadership.\n\nJoin Us\nWith you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.\nApply Now: Search Jobs - Chubb Careers","description_format":"text","description_chars":11429,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Car lease","Continuous learning","Flexible schedule","Growth opportunities","Health insurance","Hybrid work","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-11-09T10:19:24Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/chubb-lead-business-analyst","json_url":"https://alion.io/job/chubb-lead-business-analyst.json","meta":{"generated_at":"2026-11-10T08:49:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20474,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18935},"rest":"https://alion.io/mcp/rest/get_company?id=18935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchubb-lead-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchubb-lead-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchubb-lead-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chubb-lead-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchubb-lead-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3958655}},{"tool":"search_jobs","arguments":{"company":"chubb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3958655},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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