{"id":1916870,"url":"https://alion.io/job/chubb-sr-sre-lead","title":"Sr. SRE Lead","company":{"id":18935,"name":"Chubb","domain":"chubb.com","url":"https://alion.io/company/chubb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":95,"ghost_share":0,"stale_share":0.811,"repost_share":0,"time_to_fill_p50_days":5,"computed_at":"2026-10-09T06:01:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":88000,"max_usd":217000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":725},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Active Directory","optional":false},{"name":"AppDynamics","optional":false},{"name":"Azure","optional":false},{"name":"Chaos Engineering","optional":false},{"name":"Dynatrace","optional":false},{"name":"Incident Management","optional":false},{"name":"New Relic","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"Windows","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-05T14:45:20Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-09T23:03:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":". Job Summary\nWe are looking for a highly skilled, hands-on Site Reliability Engineer (SRE) to join our LATAM/North America team. In this role, you will be directly responsible for troubleshooting, maintaining, and improving the reliability and performance of critical applications and infrastructure. You will work closely with other SREs, developers, and business teams to ensure our systems are robust, observable, and scalable. While this is primarily a technical engineering role, you will also provide mentorship and occasional guidance to junior team members and collaborate with regional teams to share best practices.\nKey Responsibilities\nHands-On Engineering & Troubleshooting\nDiagnose and resolve complex application and server issues, including root cause analysis (RCA), memory debugging, and performance optimization.\nPerform application and server troubleshooting, including IIS administration and environment setup/deployment on Windows.\nWrite and maintain automation scripts (PowerShell, Python) to streamline deployments, monitoring, and operational tasks.\nDevelop and debug .NET applications as needed to support reliability and performance goals.\nMonitoring, Observability & Analysis\nSet up and maintain observability tools and dashboards (e.g., AppDynamics, New Relic, OpenTelemetry) to monitor application health and user experience.\nAggregate and analyze logs using tools like Splunk or ELK Stack to identify and resolve performance bottlenecks.\nDefine and track Critical User Journeys (CUJs) and ensure relevant telemetry is in place.\nInfrastructure & Deployment\nSet up, configure, and maintain Windows environments and server configurations.\nDeploy and manage applications in both on-premises and cloud (Azure) environments.\nManage identity and access (Active Directory, Azure AD) and leverage Platform-as-a-Service (PaaS) offerings as needed.\nAutomation & Toil Reduction\nIdentify repetitive manual tasks and automate them to improve operational efficiency and reduce toil.\nAdvocate for and implement process improvements and tooling enhancements.\nIncident Response & Reliability\nDeep understanding of SRE principles, including SLAs, SLOs, error budgets, and reliability-focused system design.\nLead incident management, postmortems, and implement preventative measures.\nSupport chaos engineering and resilience testing to ensure robust recovery mechanisms.\nCollaboration & Mentorship\nMentor engineers and champion SRE best practices, embedding a reliability-first culture and ensuring technical excellence across engineering teams.\nCollaborate with cross-functional teams (developers, infrastructure, business) to drive reliability improvements.\nShare knowledge and mentor junior SREs, promoting best practices and a culture of reliability.\nSkills & Experience\nRequired:\n8+ years of hands-on SRE or application support engineering experience, with some exposure to team or project leadership.\nStrong troubleshooting skills for applications and servers, including RCA, memory debugging, and performance tuning.\nProficiency in PowerShell scripting, Python programming, and .NET development/debugging with a focus on automation, tooling, and system integration.\nExperience with Windows internals, IIS administration, and environment setup/deployment.\nDeep familiarity with observability and monitoring tools (AppDynamics, DynaTrace, ScienceLogic, Azure Insights, Splunk, ELK Stack, OpenTelemetry).\nAnalytical thinking and advanced troubleshooting skills.\nExperience with Azure cloud infrastructure and services.\nStrong communication skills and ability to work under pressure.\nNice to Have:\nExperience with both application and infrastructure SRE roles.\nBackground in regulated or high-compliance industries.\nExperience with chaos engineering, performance optimization, or fault injection.\nKnowledge of PaaS and identity management (Active Directory, Azure AD).\nSoft Skills:\nProactive, detail-oriented, and able to handle production-critical issues.\nCollaborative mindset and willingness to mentor others.\nWhat Success Looks Like\nRapid, effective resolution of incidents and performance issues.\nHigh uptime and reliability for all critical applications.\nContinuous improvement in automation and operational efficiency.\nA culture of reliability and technical excellence within the team.\nJoin Us\nIf you are a hands-on SRE engineer passionate about technology and reliability, and eager to make a direct impact, we would love to hear from you. Apply now to join the Chubb Platforms Team and help us innovate for the future.","description_format":"text","description_chars":4541,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-10-05T16:37:05Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-08T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.547,"p_room":0.75,"age_days":3,"expected_fill_days":5,"reasons":["conf:2","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/chubb-sr-sre-lead","json_url":"https://alion.io/job/chubb-sr-sre-lead.json","meta":{"generated_at":"2026-10-10T00:56:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1509,"day_limit":5000,"remaining_today":3491,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18935},"rest":"https://alion.io/mcp/rest/get_company?id=18935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchubb-sr-sre-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchubb-sr-sre-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchubb-sr-sre-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chubb-sr-sre-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchubb-sr-sre-lead"}]}