{"id":131821,"url":"https://alion.io/job/chubb-technical-lead","title":"Mainframe Technical Lead","company":{"id":18935,"name":"Chubb","domain":"chubb.com","url":"https://alion.io/company/chubb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":97,"ghost_share":0,"stale_share":0.825,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Abend-AID","optional":false},{"name":"CICS","optional":false},{"name":"COBOL","optional":false},{"name":"Db2","optional":false},{"name":"JCL","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false},{"name":"VSAM","optional":false},{"name":"Azure","optional":true},{"name":"Java","optional":true}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-17T00:32:53Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"About Chubb\nChubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.\nAbout Chubb India\nAt Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.\nWe offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.\nPosition Details:\nJob Title: Mainframe Technical Lead - Application Support\nLocation: Bengaluru\nEmployment Type: Full-time\nRole Overview\nWe are looking for an experienced Mainframe Application Support specialist with 10-14 years of handson expertise in COBOL, JCL, DB2, CICS & VSAM to support Billing Applications. The ideal candidate should be open to learning new technologies and AI tools.\nResponsibilities:\nLead billing production support by monitoring task performance, coaching team members, and providing feedback to developers and onshore peers.\n\nQuality Control: Assist in identifying and resolving defects; ensure adherence to quality standards.\n\nProblem Solving: Act as the first point of escalation for the offshore team and primary contact for business users; assist with implementing solutions.\n\nTraining and Development: Leverage KT documentation to train new staff, cross-train existing team members, and support skill development. \nProcess Improvement: Suggest and implement improvements that increase efficiency and system stability.\n\nInvestigate root causes for recurring functional issues and propose preventive actions. \nAnalyze business process flows and identify gaps or improvement areas in mainframe applications.\n\nMaintain detailed incident logs, Root Cause Analysis (RCA) documents, and functional SOPs. \nProvide timely updates to users and stakeholders on incident status and resolution. \nPrepare and share regular reports on incident trends, SLA compliance, and functional health. \nDocument functional issues, resolutions, and workarounds in the knowledge base. \nParticipate in modernization initiatives and explore integration with new technologies and AI tools. \n Skills & Experience:\n10-14 years of experience in mainframe application support (COBOL, JCL, DB2, CICS, VSAM). \nAdvanced proficiency in COBOL, JCL, DB2, CICS, and VSAM. \nExpert skills in debugging and troubleshooting tools such as FileAid, Xpeditor, and Abend-Aid. \nExperience with batch scheduling tools and production control. \nProficiency in software configuration/change management tools (e.g., ServiceNow). \nExpert at writing complex SQL queries and using database tools like SPUFI. \nStrong analytical and problem-solving skills. \nExcellent communication and teamwork abilities. \nExperience in the insurance domain is a plus.\n\nNice to Have:\nJava, WebSphere, Azure, Automation, and AI skills.\n\nWhat We Value Most:\nStrong mainframe application support expertise with deep technical knowledge. \nAnalytical mindset to identify root causes and propose preventive actions. \nWillingness to learn and adapt to new technologies, including AI tools. \nEffective communication and collaboration with stakeholders. \nOwnership, initiative, and commitment to quality delivery. \nWhy Chubb?\nAt Chubb, we believe in fostering a culture that reflects integrity, inclusivity, and purpose-driven innovation.\nGlobal Collaboration: Work on projects that have a direct impact across Chubb’s global markets and serve millions of customers.\n\nInclusive Culture: Be part of an environment that values diversity, equity, and inclusion, where every voice matters, and ideas are respected.\n\nProfessional Growth: Access world-class learning, leadership programs, and development opportunities tailored to empower your career journey.\n\nWork-Life Integration: Experience a supportive, flexible work environment that prioritizes employee well-being.\n\nCommunity Responsibility: Join initiatives that drive sustainable practices and support the communities we serve, reflecting Chubb’s commitment to corporate responsibility.\n\nEmployee Benefits:\nOur company offers a comprehensive benefits package designed to support your health, well-being, and professional growth. Enjoy flexible work options, generous paid time off, and robust health coverage, including dental and vision. We invest in your future with continuous learning opportunities and career advancement programs, all while fostering a supportive and inclusive work environment.\nApplication Process:\nOur recruitment process is designed to be transparent, and inclusive.\nStep 1: Submit your application via the Chubb Careers Portal. \nStep 2: Engage with our recruitment team for an initial discussion. \nStep 3: Participate in technical/functional interviews and assessments (if applicable). \nStep 4: Final interaction with Chubb leadership.\n\nJoin Us\nWith you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.","description_format":"text","description_chars":6059,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Flexible schedule","Health insurance","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-08-14T00:00:00Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.186,"p_room":0.28,"age_days":63,"expected_fill_days":8,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/chubb-technical-lead","json_url":"https://alion.io/job/chubb-technical-lead.json","meta":{"generated_at":"2026-10-17T03:24:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4400,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18935},"rest":"https://alion.io/mcp/rest/get_company?id=18935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchubb-technical-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchubb-technical-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchubb-technical-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/chubb-technical-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchubb-technical-lead"}]}