【TW Life】Project Manager , Strategic Planning
Job Purposes/ Objectives:
Being a strategic project delivery lead responsible for delivering needle-moving initiatives with the overarching goal to fulfill business transformation enablers supporting business transformation and growth, operation efficiency as well as partner/ customer engagement.
This individual will be responsible for uncovering improvement areas and leading a variety of strategic initiatives across business functions and support Head of Strategic Planning to align Chubb Life Global project governance, not only streamline the local governance, enrich project management templates/samples but also to deliver strategic projects successfully that build the business efficiency and effectiveness.
Leading strategic initiatives that enables Chubb Life’s sustainable growth is critical and complex as well as involves stakeholders at all levels from multiple domains. The ideal candidate will be highly skilled in strategic problem solving, project planning/management, communication with ability to facilitate conversation across functions and global/ regional office stakeholders and tailor communication by audience across different levels. This person should be committed to delivering quality strategic initiatives and being catalyst of driving strategy into practice.
Responsibilities:
Support Head of Strategic Planning to ensure the enterprise project governance aligning Chubb Life Global standards that would need to integrate with Global project management governance while aligning with IT/ Finance governance.
Capture the business needs and operational pain points to help business functions identify improvement and enhancement areas that will ensure quality project delivery via strategic and analytics mindset.
Ability to engage and influence stakeholders at all levels including global/ regional office to facilitate selected cross-functional deep-dives and/ or any business needs/ gaps issued by senior leadership team or global/ reginal office to form the strategic initiatives.
Deliver business critical initiatives via contextualizing the objectives / the key problems, particularly those that span multiple domains.
Turn strategic initiatives into actions and develop project plans with solid project and change management methodology and skills.
Manage projects ranging from global/ regional office, market insights to digital / non digital projects and ensure the deliverables meet quality standards and expected benefits.
Act as project delivery lead and be a sounding board to global/ regional office, working-level project teams and/or stakeholders with objectives to resolve inefficiencies and roadblocks with fact-based decision making and execution with agility, and to keep the projects against its strategic goals.
Foster a positive project team environment and promote collaboration and communication among team members.
Serve as trustworthy partner to Head of Strategic Planning to support the corporate planning presentations when needed, with the sense of maintaining confidentiality and discretion for the sake of the senior leadership team and /or the company.
Expected Contributions/ Results:
Bear with strategic mindset to deliver high-quality project outcomes aligned to long-term strategic goals.
Tailor project approaches by nature of each initiative to ensure delivery efficiency and effectiveness.
Proactively manage all-level stakeholders, risks, escalations, and cross-team coordination.
Apply PM methodologies consistently and communicate clearly to drive buy-in and action.
- 7+ years of experience in program/project management delivery or project management office PMO) preferably in consulting, in the context of project implementation/transformation/change management, experience in building data foundation, digital products and/ or transformation initiatives is a plus.
- Exceptional interpersonal and communication skills, ability to communicate complex ideas simply and effectively, both verbally and in writing, in Mandarin and in English.
- Strong pragmatic problem solving skills with proven experience in applying well-developed problem solving skills (quantitative, conceptual, analytical).
- Ability to collaborate with cross-country/function teams at all levels, experience with senior leadership team is a plus.
- Act as a fast learner to access business needs that span multi-domains with ability to apply strategic problem solving.
- Highly organized, versatile and dedicated to efficient productivity and attention to details.
- Enjoy flexibility and agility that is required in a fast-paced environment with ability to meet tight deadlines and handles simultaneous workstreams. Experience in adopting agile methodology in project management with PSM (Professional Scrum Master) or CSM (Certified Scrum Master) certified is a plus.
- Experience working in multi-national company or matrix organization, financial service industry preferred, and strategy / transformation / tech consulting is a plus.
- Business management, project/program/ portfolio management or innovation background.
- Strong ownership and passion to being catalyst of driving enterprise change.
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