{"id":4213587,"url":"https://alion.io/job/chubb-vdi-engineer","title":"VDI Engineer","company":{"id":18935,"name":"Chubb","domain":"chubb.com","url":"https://alion.io/company/chubb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":123,"ghost_share":0.008,"stale_share":0.837,"repost_share":0.008,"time_to_fill_p50_days":15,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:19:27Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T14:23:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Chubb is seeking a highly skilled and experienced Virtual Desktop Engineer (SME) to join our growing Global VDI chapter.The ideal candidate will be responsible for designing, implementing, managing, and optimizing Omnissa Horizon environments to deliver seamless virtual desktop infrastructure (VDI) solutions. As the SME, you will provide technical expertise, troubleshoot complex issues, and ensure the stability, scalability, and performance of the Omnissa Horizon platform. This role requires a deep understanding of Omnissa Horizon, virtualization technologies, and end-user computing. The Virtual Desktop Engineer would require a minimum of 5+ years of directly related experience supporting Omnissa/VMware Horizon environments.\nPrimary Job Responsibilities:\nDesign and Implementation\nArchitect, design, and deploy Omnissa Horizon solutions to meet business requirements.\nConfigure and optimize Omnissa Horizon components, including Connection Servers, Unified Access Gateways, App Volumes, and Dynamic Environment Manager (DEM).\nIntegrate Omnissa Horizon with other enterprise systems, such as Active Directory, storage, and networking.\nAdministration and Maintenance:\nManage and maintain the Omnissa Horizon environment, ensuring high availability and performance.\nPerform regular updates, patches, and upgrades to Omnissa Horizon components.\nMonitor system performance, troubleshoot issues, and implement corrective actions.\nTechnical Expertise:\nServe as the subject matter expert for Omnissa Horizon and related technologies.\nProvide guidance and mentorship to IT teams on best practices for VDI deployment and management.\nStay updated on the latest Omnissa Horizon features, updates, and industry trends.\nConduct Product and vendor analysis to ensure Chubb’s alignment to industry standards and trends.\nSupport and Troubleshooting:\nProvide Level 2/3 support for complex issues related to Omnissa Horizon and VDI environments.\nCollaborate with cross-functional teams to resolve technical challenges and ensure user satisfaction.\nConduct root cause analysis for recurring issues and implement long-term solutions.\nDocumentation and Training:\nCreate and maintain detailed documentation, including architecture diagrams, configuration guides, and standard operating procedures.\nSecurity and Compliance:\nEnsure the Omnissa Horizon environment adheres to organizational security policies and compliance requirements.\nImplement security best practices for VDI, including multi-factor authentication and data encryption.\nPerformance Optimization:\nAnalyze and optimize the performance of the Omnissa Horizon environment to ensure a seamless user experience.\nConduct capacity planning and scalability assessments to support future growth.\n\n Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).\n5+ years of experience in IT infrastructure, with at least 3 years of hands-on experience with Omnissa Horizon.\nExpertise in Omnissa Horizon components, including Connection Servers, Unified Access Gateways, App Volumes, and Dynamic Environment Manager.\nStrong knowledge of virtualization technologies, including VMware vSphere and ESXi.\nProficiency in Windows Server, Active Directory, and Group Policy management.\nExperience with networking concepts, including VLANs, firewalls, and load balancers.\nStrong troubleshooting and problem-solving skills.\nExcellent communication and documentation skills.\nFamiliarity with scripting and automation tools (e.g., PowerShell, Python).\nKnowledge of ITIL processes and frameworks.\nStrong analytical and critical thinking skills.\nAbility to work independently and as part of a team.\nStrong organizational and time management skills.\nCustomer-focused mindset with a commitment to delivering high-quality solutions.","description_format":"text","description_chars":3805,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-11-13T01:55:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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