{"id":4254824,"url":"https://alion.io/job/churchill-downs-incorporated-gaming-assistant-shift-manager","title":"Gaming Assistant Shift Manager","company":{"id":2018597,"name":"Churchill Downs Incorporated","domain":"churchilldownsincorporated.com","url":"https://alion.io/company/churchilldownsincorporated","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-13T14:13:29Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"ABOUT OCEAN DOWNS CASINO\nLocated in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth-empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.\nJOB SUMMARY\nExciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid time off, holiday pay and 401k options. If you possess the desire to work for a great company, then we would love to have you!\nESSENTIAL DUTIES AND RESPONSIBILITIES\nCreates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.\nAcknowledge and greet guests warmly and sincerely on and off the game.\nConduct and enforce table transactions and provide signatory validations as appropriate according to company and regulatory rules.\nMonitor and supervise dealers and table games activities.\nCoaches team members in their span of control to maintain and improve on expected levels of performance, promotion and productivity by using positive motivation.\nAdvise management of progress, disputes, problems, suspicious activity, and substantial play.\nEnsure accuracy and completion of all signatory paperwork and transactions.\nEnsure the protection and integrity of assigned games, currency, chips, playing cards, dice, and other assets in assigned areas.\nComplies with State Lottery Regulations and Company Internal Controls.\nKnowledgeable in and actively promotes company marketing and promotional events and is proficient in answering guest questions. Ensures dealers are briefed accordingly.\nMake suggestions and recommendations for the enhancement of services and operations.\nPromotes outstanding customer relations.\nPromotes honesty and trust among the team.\nPerforms all other duties as assigned.\nREQUIRED SKILLS AND ABILITIES\nMinimum of Two (2) years’ experience as a Table Games Dealer and Six (6) months’ experience as a Table Games Supervisor\nEffective knowledge of casino management software and live games equipment.\nGood game protection skills and knowledge.\nAbility to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.\nAbility to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.\nAbility to work in a fast paced environment and effectively communicate with guests, co-workers and management.\nMust be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees\nEDUCATION AND EXPERIENCE\nHigh School Diploma or Equivalent Required, College degree preferred\nPHYSICAL REQUIREMENTS & WORKING CONDITIONS\nMust be able to lift, push, or pull up to 50 lbs without difficulty, repeatedly.\nMust be able to sit, walk or stand for extended periods of time without difficulty.\nMust be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.\nOCEAN DOWNS CASINO\nOcean Downs has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining-all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.\nAll qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual 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