{"id":4254826,"url":"https://alion.io/job/churchill-downs-incorporated-manager-it","title":"Manager, IT","company":{"id":2018597,"name":"Churchill Downs Incorporated","domain":"churchilldownsincorporated.com","url":"https://alion.io/company/churchilldownsincorporated","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Henderson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PCI DSS","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-13T14:13:29Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"ABOUT CHURCHILL DOWNS INCORPORATED\nChurchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment-the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.\nJOB SUMMARY\nAre you a technology-minded leader who enjoys solving challenges, leading a team, and keeping things running behind the scenes? Join the excitement at Ellis Park Racing & Gaming!\nThe Information Technology Manager plays an important role in keeping our property connected, secure, and running smoothly. From supporting our gaming and wagering systems to overseeing race-day video production, networks, servers, and technology infrastructure, this position helps power the exciting experiences our guests enjoy every day.\nThis is more than a desk job! We are looking for a hands-on leader who enjoys rolling up their sleeves, tackling technical challenges, developing team members, and finding creative solutions. You will lead our IT Technicians and Video Department Team Members while working closely with the Senior Director of IT, corporate resources, and outside vendors.\nAt Churchill Downs Incorporated, we believe work should be more than just a job. It should be a place where you feel welcomed, valued, and excited to be part of something special! We celebrate unique ideas, encourage teamwork, and believe different perspectives make us stronger. We are always learning, growing, and finding new ways to make a difference through collaboration, innovation, and mutual respect.\nIf you enjoy a fast-paced environment, thrive on teamwork, and love finding ways to make technology work better, this is your opportunity to make an impact. Come be part of the excitement at Ellis Park Racing & Gaming!\nPlease note: Team members must be at least 21 years of age to work at Ellis Park Racing & Gaming\nESSENTIAL DUTIES AND RESPONSIBILITIES\nAs our Information Technology Manager, you will help keep the technology behind the excitement running smoothly! You'll lead a talented team, tackle technology challenges, and make sure our systems are ready to support the fast-paced action at Ellis Park Racing & Gaming.\nResponsibilities include, but are not limited to:\nLead, motivate, and develop IT Technicians and Video Department Team Members, creating a positive, productive, and team-focused environment.\n\nRecruit, hire, train, schedule, coach, evaluate, and support team members in reaching their full potential.\n\nOrganize daily operations by assigning projects, managing workloads, and ensuring the team has the resources needed to succeed.\n\nDevelop and manage an on-call rotation to ensure 24/7 technology support, including live racing, weekends, holidays, and special events.\n\nOversee the IT ticketing system, prioritize service requests, and ensure technical issues are addressed promptly and efficiently.\n\nPartner with corporate IT teams, vendors, and property departments to resolve challenges and keep operations moving.\n\nOversee technology supporting our gaming and wagering operations, including Historical Horse Racing (HHR) machines, gaming systems, tote/wagering systems, and sportsbook technology.\n\nLead Video Department operations, including live race-day video production, broadcast support, simulcast signals, in-house TV/AV systems, and digital signage.\n\nKeep our technology infrastructure running smoothly, including networks, servers, phone systems, point-of-sale systems, and security/surveillance technology.\n\nJump in and assist with troubleshooting hardware, software, network, and system issues whenever needed.\n\nProtect company technology and information by overseeing security updates, vulnerability management, user access, backups, and disaster recovery testing.\n\nSupport PCI DSS compliance and coordinate information security matters with corporate IT.\n\nEnsure system changes, documentation, and technology procedures meet company standards and KHRGC regulatory requirements.\n\nCoordinate IT projects from planning through completion, working with internal teams and outside vendors to meet deadlines.\n\nIdentify equipment, materials, and vendor resources needed to support projects and daily operations.\n\nMaintain hardware and software inventories, licensing renewals, vendor contracts, and purchasing records.\n\nAssist with IT budgeting, resource planning, and technology improvements.\n\nDevelop and maintain IT policies, procedures, process documentation, and user guides.\n\nSupport regulatory audits, compliance reviews, and corrective action plans.\n\nStay informed of gaming and technology regulations to help guide future technology purchases and improvements.\n\nProtect confidential company information, including financial records, budgets, revenue information, policies, and proprietary business information.\n\nLead by example and ensure all team members follow company policies, procedures, internal controls, and applicable federal, state, and KHRGC regulations.\n\nBuild positive relationships throughout the property by providing outstanding customer service and encouraging teamwork and collaboration.\n\nTake on additional responsibilities and special projects as needed to help keep our operations running at their best.\n\nREQUIRED SKILLS AND ABILITIES\nWe are looking for someone who brings technical knowledge, leadership, and a can-do attitude!\nStrong leadership skills with the ability to motivate, coach, and develop a successful team.\n\nExcellent troubleshooting, analytical, and problem-solving abilities.\n\nKnowledge of Microsoft environments, including Windows Server, Active Directory, and Microsoft 365/Entra ID.\n\nUnderstanding of network infrastructure, Cisco networking, VoIP/unified communications, Linux, and SAN storage.\n\nKnowledge of IT security, system maintenance, data protection, and vulnerability management.\n\nAbility to manage multiple projects, prioritize assignments, and meet deadlines.\n\nExperience with IT service management and ticketing systems.\n\nAbility to understand technical documentation, vendor specifications, company procedures, and regulatory requirements.\n\nStrong written and verbal communication skills, including the ability to explain technical information to both technical and non-technical team members.\n\nAbility to work independently while being a strong team player.\n\nStrong organizational skills and attention to detail.\n\nAbility to make sound decisions, take ownership of responsibilities, and follow through on commitments.\n\nAbility to maintain confidentiality, exercise good judgment, and demonstrate professionalism.\n\nComfortable working in a fast-paced environment where priorities can change quickly.\n\nAbility to build positive working relationships with team members, leadership, vendors, and business partners.\n\nAbility to obtain and maintain a valid Kentucky gaming/racing license and Race and Sportsbook Employee License.\n\nEDUCATION AND EXPERIENCE\nBachelor's degree in Information Technology or a related field with at least three (3) years of IT experience, OR an equivalent combination of at least five (5) years of IT experience.\n\nAt least two (2) years of experience supervising or managing technical staff.\n\nExperience with Microsoft environments, including Windows Server, Active Directory, and Microsoft 365/Entra ID.\n\nExperience with network management, IT infrastructure, and information security.\n\nExperience using IT service management and ticketing systems.\n\nKnowledge of Cisco networking, VoIP/unified communications (Cisco preferred), Linux, and SAN storage.\n\nFamiliarity with business and property technology systems, including point-of-sale, accounting and HR software, audio/visual systems, HHR machines, gaming systems, and security/surveillance systems.\n\nPrevious experience in a casino, gaming, racing, or pari-mutuel wagering environment is preferred.\n\nAdditional industry certifications are preferred, including:\nMicrosoft 365 Administrator or Azure Administrator.\n\nVMware Certified Professional (VCP).\n\nCompTIA Security+ or CISSP.\n\nCisco CCNA or CompTIA Network+.\n\nITIL 4 Foundation.\n\nPlease note: Team members must be at least 21 years of age to work at Ellis Park Racing & Gaming\n\nPHYSICAL REQUIREMENTS & WORKING CONDITIONS\nThe physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.\nWhile performing the duties of this position, the employee will frequently be required to sit, stand, and walk throughout the property. The position requires the use of hands and arms to reach, handle, operate, and work with computers, equipment, tools, and controls. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl when accessing equipment and technology systems. The employee must be able to lift, push, and pull up to 25 pounds and move throughout assigned property areas, including smoking areas, as needed.\nThe work environment may include moderate to loud noise levels, especially during live racing, gaming operations, and special events. This position requires a flexible schedule, including evenings, nights, weekends, holidays, and participation in an on-call rotation. The employee must be available to respond to urgent technical issues to help keep property operations running smoothly.\nThe working conditions described above are representative of those encountered while performing the essential functions of this position, with or without reasonable accommodations.\nCHURCHILL DOWNS INCORPORATED\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.","description_format":"text","description_chars":10385,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","iGaming & Gambling","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-13T14:10:50Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.85,"p_room":1,"age_days":9,"expected_fill_days":29,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T16:01:19Z"},"pay":null,"html_url":"https://alion.io/job/churchill-downs-incorporated-manager-it","json_url":"https://alion.io/job/churchill-downs-incorporated-manager-it.json","meta":{"generated_at":"2026-11-13T16:01:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32094,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2018597},"rest":"https://alion.io/mcp/rest/get_company?id=2018597"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fchurchill-downs-incorporated-manager-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fchurchill-downs-incorporated-manager-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fchurchill-downs-incorporated-manager-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/churchill-downs-incorporated-manager-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fchurchill-downs-incorporated-manager-it"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4254826}},{"tool":"search_jobs","arguments":{"company":"churchilldownsincorporated.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4254826},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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