{"id":986956,"url":"https://alion.io/job/ci-financial-senior-observability-engineer","title":"Senior Observability Engineer","company":{"id":704636,"name":"CI Financial","domain":"cifinancial.com","url":"https://alion.io/company/ci-financial","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":15,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":125000,"currency":"CAD","period":"year","gross":null,"usd_annual":88705},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"API Gateway","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Dynatrace","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Terraform","optional":false},{"name":"CI/CD","optional":true},{"name":"Error Budget","optional":true},{"name":"Grafana","optional":true},{"name":"ITSM","optional":true},{"name":"Nagios","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Prometheus","optional":true},{"name":"ServiceNow","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-11-07T06:34:24Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.\nWe are seeking a Mid-Level Observability Engineer to help build, maintain, and enhance our enterprise monitoring and observability capabilities across cloud and hybrid environments. This role is hands-on and execution-focused, supporting Dynatrace and AWS CloudWatch implementations, dashboard development, alert tuning, instrumentation, and operational reporting for critical platforms and applications. The ideal candidate will partner with Cloud Engineering, DevOps, SRE, and application teams to improve service visibility, strengthen monitoring coverage, and embed observability practices into ongoing operational and delivery workflows.Observability Platform Ownership & Architecture\nDesign, deploy, and optimize enterprise-grade observability solutions using Dynatrace SaaS or Managed, including OneAgent, ActiveGate, full-stack monitoring, RUM, synthetic monitoring, Davis AI, distributed tracing, dashboards, and log monitoring on Grail.\nDefine platform standards for tagging, management zones, network segmentation, alerting profiles, access control, dashboards, and telemetry governance across hybrid environments.\nArchitect observability coverage across AWS and on-prem platforms, including containerized and serverless workloads such as EKS, ECS, Lambda, EC2, RDS, and API Gateway.\nLead migration from legacy monitoring tools into Dynatrace and drive closure of enterprise monitoring gaps through structured onboarding and platform modernization. 2. Application Performance Management & Incident Triage\nConfigure and optimize APM instrumentation for distributed applications, APIs, microservices, databases, and business transactions.\nServe as the escalation point for complex incidents, using Smartscape, Distributed Traces, Davis AI, Live Debugger, and method-level diagnostics to accelerate root cause identification and reduce MTTR.\nDefine and maintain SLIs, SLOs, and error budgets, aligning platform telemetry to business reliability targets and engineering commitments\nLead post-incident reviews using observability evidence and drive corrective improvements in instrumentation, thresholds, dashboards, and alerting logic3. Telemetry Automation & Observability as Code\nStandardize monitoring configurations using Terraform and/or Dynatrace Monaco, including alerting profiles, dashboards, SLOs, tagging rules, synthetic tests, and management zones\nBuild automation for platform operations, integration workflows, reporting, and remediation using Python, Bash, or PowerShell, along with REST APIs and webhooks.\n5-10 years of experience in Observability, Monitoring Engineering, SRE, APM, DevOps, or Infrastructure Engineering, including several years of hands-on Dynatrace administration and architecture.\nDeep hands-on expertise with Dynatrace across full-stack monitoring, Davis AI, Smartscape, RUM, synthetic monitoring, distributed tracing, Grail log monitoring, DQL, management zones, Workflows/AutomationEngine, and access governance.\nStrong experience with AWS cloud services, especially CloudWatch, EKS, ECS, Lambda, EC2, RDS, API Gateway, networking, and modern cloud architecture patterns.\nAdvanced knowledge of Kubernetes and cloud-native observability patterns, including instrumentation for microservices and distributed systems.\nStrong proficiency in observability-as-code using Terraform and/or Monaco, plus scripting in Python, Bash, or PowerShell\nSolid understanding of distributed application architecture, networking fundamentals, telemetry pipelines, performance engineering, and incident management.\nDynatrace certification at Associate or Professional level required; higher-level certification is strongly preferred.\nPreferred Qualifications\nExperience with tools such as Nagios/SolarWinds/Prometheus/Grafana, Splunk, or ELK\nExperience with OpenTelemetry, Dynatrace Grail, advanced log analytics, and enterprise telemetry standardization\nExperience integrating observability with ITSM or event-management platforms such as ServiceNow\nBackground in SRE practices such as reliability reviews, error budget management, and incident reduction programs.\nIntegrate observability controls into CI/CD pipelines and establish telemetry quality standards for new application and infrastructure deployments\nUse Dynatrace Query Language (DQL) and Grail capabilities for advanced log analysis, event correlation, notebooks, and custom operational insights. 4. Governance, Cost Control & Enablement\nOwn monitoring governance practices related to telemetry quality, alert design, data retention, platform usage standards, and operational reporting\nManage Dynatrace usage and consumption responsibly by monitoring ingest patterns, tuning retention, and optimizing log, metric, and trace collection for value and efficiency.\nBuild executive and engineering dashboards that communicate service health, reliability KPIs, error budgets, and infrastructure visibility to multiple audiences\nMentor engineers and partner teams on observability best practices, onboarding, dashboarding, instrumentation, and platform self-sufficiency.\nThis opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $85,000 to $125,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.\nCI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.\nA Supportive Environment for Success\nWe offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.\nWHAT WE OFFER\nModern HQ location within walking distance from Union Station\nTraining Reimbursement\nPaid Professional Designations\nEmployee Savings Plan (ESP)\nCorporate Discount Program\nEnhanced group benefits\nParental Leave Top-up program\nPaid time off for Volunteering \nWe are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.\nPlease submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at ,or call 416-364-1145 ext. 4747.","description_format":"text","description_chars":8137,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Health insurance","Insurance coverage","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-09-17T00:12:24Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.483,"p_room":0.36,"age_days":65,"expected_fill_days":33,"reasons":["conf:4","stale_co","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":88705,"is_top_pay":false},"html_url":"https://alion.io/job/ci-financial-senior-observability-engineer","json_url":"https://alion.io/job/ci-financial-senior-observability-engineer.json","meta":{"generated_at":"2026-11-08T02:21:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5061,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":704636},"rest":"https://alion.io/mcp/rest/get_company?id=704636"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fci-financial-senior-observability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fci-financial-senior-observability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fci-financial-senior-observability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ci-financial-senior-observability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fci-financial-senior-observability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":986956}},{"tool":"search_jobs","arguments":{"company":"cifinancial.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":986956},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}