{"id":3109424,"url":"https://alion.io/job/cia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc","title":"Hering | Assistente de E-commerce Backoffice | Blumenau/SC","company":{"id":3861178,"name":"Cia Hering","domain":"ciahering.com.br","url":"https://alion.io/company/cia-hering","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gupy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Blumenau, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":40000,"period":"year","method":"role_country_seniority_unknown","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"WooCommerce","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-22T17:07:58Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T14:11:30Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Somos o Básico do Brasil.\nHá mais de 145 anos, construímos uma história de sucesso e seguimos evoluindo por meio da conexão, do protagonismo e da construção coletiva.\nAqui, cada pessoa contribui para fortalecer a nossa marca e transformar a moda brasileira.\nQuer fazer parte dessa história?\nTemos uma oportunidade para Assistente de E-commerce Backoffice. Vem com a gente!\nResponsabilidades e atribuições\nLiberação e tratativas de Pedidos B2C\nAcompanhar a jornada do pedido (captação até entrega)\nGestão dos processos de devolução\nContato com transportadora e resolução dos insucessos de entrega\nRotinas de Ressarcimento/Reembolso\nRealizar análises básicas de vendas e comportamento de clientes\nColaborar com outros departamentos (logística, Sac, TI) para melhorias contínuas\nResolver problemas operacionais e reportar inconsistências identificadas\nManutenção de pedido com erro\nRequisitos e qualificações\nEnsino Médio completo \nEnsino Superior em andamento ou completo em Administração, Marketing, Gestão ou áreas relacionadas (desejável)\nConhecimento prático em plataformas de e-commerce (Shopify, Vtex, WooCommerce ou similares)\nBásico de ferramentas Microsoft Office (Excel, Word, PowerPoint)\nFamiliaridade com sistemas ERP para gestão de pedidos e estoque (desejável)\nFacilidade para trabalhar em equipe e colaborar com diferentes áreas\nInformações adicionais","description_format":"text","description_chars":1364,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-10-22T20:15:38Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":4,"expected_fill_days":25,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/cia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc","json_url":"https://alion.io/job/cia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc.json","meta":{"generated_at":"2026-10-27T18:18:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8209,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3861178},"rest":"https://alion.io/mcp/rest/get_company?id=3861178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcia-hering-hering-assistente-de-e-commerce-backoffice-blumenausc"}]}