{"id":4334818,"url":"https://alion.io/job/cib-egypt-teller","title":"TELLER","company":{"id":1888126,"name":"CIB Egypt","domain":"cibeg.com","url":"https://alion.io/company/cibeg","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T10:31:07Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T10:31:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job PURPOSE:\nTo perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.\nKEY ACCOUNTABILITIES\nOperational Functions\nPerform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.\nIntroduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.\nProcess all the cash counter transactions accurately in accordance with the set objectives.\nManage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.\nInvestigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.\nCross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.\nAdhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.\nMaintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.\nMaintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.\nCheck counterfeit currencies, checks and identities.\nReporting\nHandle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight\nBe attentive to any possible frauds and risks and provide customer feedback to direct supervision.\nDeviations and exceptions reporting in branch monthly exception report in a timely manner\nPolicies, Processes and Procedures\nFollows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.\nMaintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures\nAdhere to the bank clean desk policy\nDay- to-day operations\nFollows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work\nCompliance:\nComplies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.\"\nJob PURPOSE:\nTo perform the operational functions related to cash area including cash/non-cash transactions and provides a superior service level to all customers.\nKEY ACCOUNTABILITIES\nOperational Functions\nPerform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.\nIntroduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.\nProcess all the cash counter transactions accurately in accordance with the set objectives.\nManage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.\nInvestigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.\nCross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.\nAdhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.\nMaintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.\nMaintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.\nCheck counterfeit currencies, checks and identities.\nReporting\nHandle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight\nBe attentive to any possible frauds and risks and provide customer feedback to direct supervision.\nDeviations and exceptions reporting in branch monthly exception report in a timely manner\nPolicies, Processes and Procedures\nFollows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.\nMaintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures\nAdhere to the bank clean desk policy\nDay- to-day operations\nFollows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work\nCompliance:\nComplies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.\"\nQualifications:\nBachelor’s degree of commerce, business administration, accounting or its equivalent\n(0-2) Years of experience\nSkills\nGood command of English and Arabic languages\nCommunication Skills\nProblem Solving Skills\nService Oriented\nProcess Oriented\nAdept in using basic software such as office, internet and e-mail\nQualifications:\nBachelor’s degree of commerce, business administration, accounting or its equivalent\n(0-2) Years of experience\nSkills\nGood command of English and Arabic languages\nCommunication Skills\nProblem Solving Skills\nService Oriented\nProcess Oriented\nAdept in using basic software such as office, internet and e-mail","description_format":"text","description_chars":5975,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false},{"language":"English","level":"All 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