Intermediate Quality Engineer

The Intermediate Quality Engineer leads testing activities within CIBC's Enterprise Technology (ET) Quality Engineering (QE) team. This role is responsible for designing, developing, and maintaining manual test cases and automated test scripts, coordinating end-to-end test support, and ensuring all testing processes meet quality standards and project timelines. The incumbent works closely with project managers, developers, quality engineers, and business stakeholders to deliver high-quality solutions and continuous improvement in testing methodologies. At CIBC India, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

The candidate will have responsibilities across the following functions:

Testing Expertise

• Lead the investigation and translation of business and technical requirements into test cases.
• Design and manage end-to-end testing activities for multiple projects.
• Develop and maintain comprehensive test plans, schedules, and resource allocations.
• Develop and maintain automated test cases and test suites using automation tools.
• Execute manual and automated test cases, document results, and manage defects throughout the testing lifecycle.
• Prepare and present status reports, test metrics, and risk assessments to project leadership.
• Ensure all testing activities comply with organisational policies, industry standards, and regulatory requirements.

Defect and Compliance Management:

• Manage defects throughout their lifecycle, ensuring timely resolution and documentation.
• Identify, manage, and implement remediation for any non-compliance items and deviations.
• Ensure adherence to QA/QE standards and support the implementation of new standards.
• Recognise and identify areas for process, policy, or tool improvement.

Automation Expertise:

• Create and execute automation strategies, tools, and frameworks.
• Build automated testing scripts and integrate them with DevOps tools.

Leadership Skills:

• Coach and mentor testing team members in business domain, functional testing, automation, and non-functional testing.
• Ensure test teams are compliant with CIBC's test methodologies and industry best practices.
• Identify opportunities to enhance testing processes, tools, and methodologies.
• Proactively identify and address issues throughout all test phases.

Project Coordination:

• Coordinate efforts of internal and external testing teams to ensure timely completion of test phases.
• Identify and communicate obstacles or risks impacting project timelines or success.
• Provide regular status updates to stakeholders and escalate issues as necessary.
• Ensure test deliverables are received, approved, and aligned to project goals and budget.

Cross-Functional Relationship:

• Serve as the primary point of contact for all testing-related communications among project stakeholders.
• Collaborate with business stakeholders and technology partners to ensure quality standards are met.
• Work closely with project managers, developers, quality engineers, and external vendors to coordinate testing activities and resolve issues.
• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.
• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

Job Dimensions:

• Scope includes coordination of testing activities for ET QA projects.
• Responsible for managing testing efforts across multiple projects and teams.
• Responsible for supporting quality assurance across various geographies and business lines as assigned.
• Direct influence over the quality of deliverables impacting ET QA projects
• Advisory responsibilities for process improvement and technology adoption within the team.

Requirements:

• 5+ years of QA/QE experience, minimum 3+ years of experience in a Test Coordination role, with proficient knowledge of the Testing Life Cycle, SDLC, and Defect Management.
• 1~3 years of experience in automation or an equivalent technical role.
• Functional, Integrations, Databases, and API/web services test experience.
• Preferably for Banking applications, HR applications, integrations, databases, and API/web services.

Must Have Skills:

• Strong HR, Legal, and Banking Applications knowledge and experience.
• Strong Integration testing (source system via file transmission hub to downstream system) knowledge and experience.
• For automation and test script development - Python/Java/JavaScript.
• Database knowledge - RDBMS (Relational Database Management Systems)/Source-to-Target Mapping (STM).
• SQL scripting expertise - Ability to write medium SQL queries.
• Automation Testing (Any tools - Tosca DI/Selenium/Robot Framework/Parasoft SOAtest/Postman/RestAssured/ Cucumber).
• Working knowledge of cloud/Azure environment (e. g., Databricks).
• Defect and Test management tools (Any tool - OpenText AQM, JIRA, Confluence).
• Experience in preparing test plans and test cases and responsible for execution.
• Ability to support multiple projects within functional teams and end-to-end testing (program projects).
• Strong organisational, time management, and communication skills.
• Ability to coach and mentor team members, and influence outcomes through expertise.
• Commitment to continuous learning and staying abreast of emerging technologies and industry developments.

Good to Have:

• Experience in Workday HR, Finance or equivalent ERP systems (e. g., PeopleSoft, SAP) is a big asset.
• Experience of Kainos Smart for Workday Automation Tools is a big asset.
• Incentive, Compensation, and payroll calculation system experience is a big asset.
• Experience in data warehouse and ETL testing using Oracle, TOAD, PL/SQL.
• Power BI or data visualisation tools.
• For automation and test script development - TOSCA/Python/Java/JavaScript.
• Familiar with AI trends and opportunities related to QE.